First 48 Hours After Property Damage: Essential Steps

What to Do in the First 48 Hours After Property Damage

When something goes wrong in your home, a leak, fire, storm, or sudden water damage, the first two days matter more than most people realize.

What you do right away can affect your entire insurance claim.

Here’s a simple checklist.

1. Make it safe first

If there’s standing water, exposed wiring, or structural damage, focus on safety. Shut off water or power if needed. If the home isn’t safe, don’t stay inside.

2. Take photos and video before cleanup

Grab your phone and document everything.

Wide shots of rooms.

Close-ups of damage.

Damaged furniture, flooring, cabinets, walls, ceilings.

Do this before anything gets moved or dried out. Once it’s gone, it’s hard to prove.

3. Don’t throw damaged items away

Even if something looks ruined, keep it until your claim is documented. Insurance companies often want proof. Tossing items too early can cost you money.

4. Start a basic list of damaged items

You don’t need perfection. Just start writing things down. Furniture. Clothing. Kitchen items. Electronics. Every little thing adds up.

Most homeowners underestimate contents losses by thousands.

5. Avoid hiring contractors too fast

Some contractors push hard right after a loss. Take your time. Get estimates. Don’t sign contracts that assign your insurance benefits unless you fully understand what that means.

6. Know who your adjuster works for

The insurance adjuster works for the insurance company.

A public adjuster works for you.

That’s where AJR Public Adjusters comes in. Our job is to document your damage, prepare your claim properly, and negotiate so you’re paid what your policy allows, not just what the carrier offers.

7. Set up your claim for success

These steps help protect your claim, but the best way to make sure nothing is missed is to hire a public adjuster right away. A good public adjuster handles the documentation, values your damage properly, and deals directly with the insurance company so you don’t have to.

Before hiring anyone, take a few minutes to research. Look at references and client testimonials. Check their standing with the Better Business Bureau. It’s one of the easiest ways to see how a company treats people and whether they follow through.

AJR Public Adjusters works only for policyholders. We make sure your loss is fully documented and your claim reflects what your policy allows, not just what’s offered at the start.

Getting help early can prevent costly mistakes and protect thousands of dollars most homeowners never realize they’re leaving on the table.

Monsoons, Microbursts, kitchen leaks, it adds up fast. Make sure your settlement does too. Valley homeowners deserve full settlements not quick checks. Don’t leave money behind.

CALL AJR FIRST – 602-795-5227