Tag: BBB A+ Rated Business

Just like hiring an Accountant for an audit: Why Policyholders Turn to AJR Public Adjusters for their Property Insurance Claims

Many neighbors don’t realize that insurance company adjusters work for the insurance company—not for you.

That’s where public adjusters come in. We work for the policyholder, not the insurer.

Just like you’d hire an accountant to handle an audit, you can hire a public adjuster to handle your insurance claim. It’s a professional service you can pay for to have someone represent your interests in all claim negotiations.

Our clients often tell us they didn’t know this option existed until after struggling through the process on their own. We’re proud to share four new 5-star reviews from clients who did:

“AJR Public Adjusters are awesome and I would highly recommend them to anyone dealing with a large insurance claim.”

“Their expertise and professional knowledge were invaluable as they took the lead with my insurance company and guided me through the complexities.”

We genuinely appreciate clients who take the time to share their experience—it helps others feel confident knowing they’ll receive professional, honest, and knowledgeable help with their claim.

If you’re dealing with property damage anywhere in Arizona, call AJR Public Adjusters at 602-795-5227. You don’t have to handle it alone.

Why BBB Accreditation Is Key for Your Public Adjuster Choice

Why BBB Accreditation Matters When Choosing a Public Adjuster
Recognized by BBB Pacific Southwest – and proud of it.

We were recently featured by BBB Pacific Southwest for our ongoing commitment to professionalism and integrity in the public adjusting industry. We’re proud to share this recognition—it reinforces the values that AJR Public Adjusters has stood for since day one.

In a field where trust matters most, being BBB Accredited with an A+ rating isn’t just a badge. It’s a promise to our clients.

What BBB Accreditation Means

The Better Business Bureau isn’t a marketing platform—it’s a nonprofit organization that evaluates businesses based on clear standards of trust, transparency, and responsiveness. Accreditation means that a company not only meets those standards but actively maintains them.

To be accredited, a business must:

  • Be responsive to customer concerns
  • Honor commitments
  • Practice honesty in advertising
  • Operate with transparency

At AJR, we’re proud to meet and exceed those expectations every day.

Why Our A+ Rating Matters

Not all public adjusters operate with the same level of accountability. In fact, many companies aren’t accredited at all.

Our A+ rating with the BBB reflects:

In a highly competitive and sometimes misleading industry, we want our clients to feel confident from the first phone call to the final settlement. This rating helps give them that peace of mind.

What It Means for You as a Policyholder

When you’re dealing with an insurance loss, the last thing you need is uncertainty about who’s on your side. Choosing a BBB Accredited Public Adjuster helps ensure you’re working with someone accountable—not someone chasing storms or cutting corners.

A few things clients tell us they value most:

  • Clear, honest answers
  • Timely responses
  • An advocate who explains the process—not someone who pressures them to sign

We don’t just promise that—we back it up with action. And our BBB record proves it.

Follow Us and Stay Connected

We’re grateful for the shoutout from the BBB. You can see the original post here.

Due to account access issues, our original Instagram account,@ajrpublicadjuster, is currently locked. Please follow us on our active business account @ajrpublicadj for updates, tips, and real claim stories. If you found us through the BBB post or on our website, please leave us a comment—let us know, and we’ll follow you back.

Final Thoughts

As we shared in the BBB feature, our advice to new business owners is simple:
“Lead with truthfulness. Your word is your reputation. Listen, communicate, and always follow through.”

We’ve built our business on that belief. We’re thankful to the BBB for helping consumers identify companies that share those same values.

Top-Rated Public Adjuster in Phoenix | AJR Public Adjusters #1 on Yelp

AJR Public Adjusters Ranked #1 on Yelp Again as Best Public Adjuster in Phoenix

We’re proud to announce a repeat achievement. AJR Public Adjusters has once again been ranked the top public adjuster in Phoenix, Arizona, on Yelp. This recognition reflects the trust Arizona homeowners and business owners place in us. They rely on us during some of their most stressful moments—when dealing with a property insurance claim.

At AJR, we don’t chase storms or rely on marketing gimmicks. Our reputation is built on over 35 years of hands-on experience in the public adjusting industry. We offer honest guidance and clear communication. We deliver results that make a difference. Every client works directly with Bruce Horowitz, not a rotating team or an unfamiliar representative. We believe in personal service backed by professional knowledge, and that approach is why so many policyholders choose AJR.

Choosing a Public Adjuster? Ask the Right Questions

If you’re searching for a public adjuster in Phoenix, Arizona, be sure to look beyond a polished website. This also applies if you’re looking anywhere in Arizona. Many companies list services, but not the actual individuals who work with the clients. Before signing with any firm, ask these critical questions:

If a company doesn’t clearly show who is behind the name, be cautious. If it doesn’t reveal how long they’ve been in the public adjusting business, be wary. Take that as a sign to dig deeper.

Why Clients Trust AJR Public Adjusters

With over three decades of experience, we are proud to serve the Arizona community. We have an A+ rating from the Better Business Bureau. We operate our business with integrity. We don’t just say we put clients first—we show it in every claim we manage. Our Yelp reviews, many of which come from repeat referrals, speak volumes about the quality of service we deliver.

Thank you to everyone who has taken the time to leave us a review. Thank you to those who have referred a friend or shared your experience. Your support helps us continue to advocate for policyholders the right way.

Need help with a claim? Call us at 602-795-5227. You can also visit our Yelp page. Discover why AJR continues to be the most trusted public adjuster in Phoenix.

Tips for Choosing a Public Adjuster After Arizona Storms

As we start the monsoon season here in Arizona, property owners need to stay alert. Be cautious not just of the storms themselves but also of the wave of people who show up afterward.

After a significant storm, individuals often knock on your door offering quick fixes or promising big insurance payouts. Some are trying to be helpful, but many are simply trying to drum up business. They often lack a fundamental understanding of the claims process. Promises are made that don’t hold up once insurance complications arise.

Before agreeing to work with anyone, read their reviews and look at the types of claims they’ve actually handled. If you see a pattern of “they knocked on my door,” there’s your answer. Here is a link to the AJR Reviews. You can learn more about who we are. Find out what we can do.

At AJR Public Adjusters, we do things differently. We don’t chase storms. We rely on our reputation, our A+ rating with the Better Business Bureau (BBB), and the referrals of satisfied clients. With over 35 years of industry experience, Bruce brings unmatched knowledge and results to every claim. Other firms have been in Arizona longer, but no one offers the depth of skill that Bruce does.

If you’ve suffered property damage, make sure you’re working with the right professional. AJR is here to help you get what you deserve.

Call us at 602-795-5227 or reach out here

Expert Public Adjusters in Arizona: Get Maximum Claim Compensation

​AJR Public Adjusters, LLC is a trusted and experienced public adjusting firm based in Phoenix, Arizona, dedicated to representing policyholders—not insurance companies—in property insurance claims. With over 35 years of industry expertise, AJR specializes in managing a wide range of property loss claims, including fire, water damage, theft, hail, monsoon, and hurricane-related damages .​

Founded by Bruce L. Horowitz, a seasoned public adjuster with a legacy in the field, AJR Public Adjusters is committed to providing personalized and attentive service to clients throughout Arizona . The firm offers comprehensive claim handling services, from initial damage assessment and policy review to detailed documentation and negotiation with insurance companies, ensuring clients receive fair and maximum compensation for their losses.

AJR Public Adjusters holds an A+ rating from the Better Business Bureau and is a proud member of the Rocky Mountain Association of Public Adjusters (RMAPIA) and also the National Association of Public Insurance Adjusters (NAPIA), always adhering to the highest standards of ethics and professionalism in the industry .​

For property owners facing the challenges of insurance claims, AJR Public Adjusters stands as a reliable advocate, offering expert guidance and dedicated representation to navigate the complexities of the claims process