#1 Ranking via YELP for October 2018

Daily responsibilities include contacting Insurance Companies on our clients behalf.  Our involvement ensures our client receives all monies they are entitled to.

People have busy lives and spending the day trying to deal with an Insurance Company after a property loss, is not high on peoples wish lists.

AJR with our experience of over 30 years, knows how to speak with, negotiate and manage our clients claims with top notch results.

We are proud to be recognized in October 2018 by YELP as the #1 Best Public Adjuster for the Phoenix Arizona region.

AJR holds a license in Arizona and is able to represent policyholders with property claims throughout the state.  With your next claim give us a call first.  Like our clients here, let us take the stress off your shoulders and settle your claim with the high standards we have set.

WEBSITE FOR AJR

Bruce L Horowitz, President  480-519-9099

Stacy K Horowitz, Vice President  480-519-9199

Office — 602-795-5227

 

BEWARE — Solicitations from Unlicensed Public Adjusters and Repair Schemes

It is that time of year here in Arizona, monsoon season is in full swing.  Natural disasters are a normal occurrence over the summertime and consumers should be on their toes.

Here is an recent article dated July 12, 2018, released by the Idaho Department of Insurance, making the public aware of unlicensed individuals who are acting as public insurance adjusters for losses from hail storms.  Different state, same issue.  Public needs to be aware of individuals they hire to represent them with insurance claims.

This article points out an interesting situation that everyone should be aware of.

“Public adjusters often have mutual relationships with contractors, and may even be compensated by contractors  who are performing work in conjunction with damages caused by the insured loss; however, any compensation or financial interest must be disclosed by the public adjuster in writing to you as the policyholder”.

 

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AJR has NO “kick-back” relationship with any contractor, roofer, plumber.  We do not accept any money from others working on your job.  Our number one goal is to maximize your settlement for you, then get paid our percentage from the policyholder.  No settlement money is exchanged elsewhere regarding your claim.

It is always best to research anyone you plan to hire for representation with a covered insurance claim.  Some good sites that help with research to locate licensed, reputable firms are the Better Business Bureau, The National Association of Public Insurance Adjusters, NAPIA and the Arizona Department of Insurance.

 

AJR Public Adjusters,

602-795-5227, telephone

480-519-9099, Bruce Horowitz, President

AJR Public Adjuster Website

 

 

Updated Monsoon & Wildfire Claim Information

We have recycled an old article.  Knowing this is an important time of year here in Arizona for the potential of Monsoon, or Wildfire claim, we decided to republish a previous article highlighting the reasons to contact AJR if you discover damage to your property.

Will you be able to rebuild if your home or business is damaged or destroyed by a fire? How long will it take you to bounce back if you are wiped out by a flood or hammered by a monsoon? Will you recover quickly from the losses you suffer from vandalism or theft?

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You might be unpleasantly surprised more than once if tragedy strikes where you live or work – first by the brutal force of Mother Nature and later by the realization that you are unprepared to do anything but accept whatever compensation your insurance company offers. You can avoid this problem by hiring a public insurance adjuster, a person with the knowledge and experience to help you obtain the most favorable settlement possible – someone who represents you and not your insurance company.

“We serve as an advocate for the policyholder, but it’s important to remember that the policyholder controls the settlement. We advise and assist.” said Bruce Horowitz, president of AJR Public Adjusters, who has been serving homeowners and businesses for over 30 years, the last 5 summers being here in Arizona.

In addition to estimating how much damage has been done, AJR also helps file the paperwork to complete the claim and negotiate with the insurance company. There is no up front retainer type cost like an attorney, for their services, AJR charges its clients a percentage of the settlement.

Horowitz can offer his clients the advantages of a wealth of training and more than 30 years as a public insurance adjuster. He and his wife Stacy, who serves as vice president of AJR, moved their family to Phoenix following Bruce’s lengthy career, first with one of the largest and oldest public insurance adjusting firms in the Philarizdelphia area, then in Charleston, South Carolina.

Stacy, who handles the marketing and accounting for AJR, has another important job that is critical for the property owner – determining exactly what was lost or damaged.

“We take hundreds or sometimes even thousands of pictures,” she explained. “We document everything, then we send it to the client for approval.”

Bruce Horowitz cautioned homeowners and businesspeople to hire only public insurance adjusters who are licensed in the states where they do business.  Also to be wary of people claiming to be in a position to negotiate with the insurance company.  Only a licensed Public Insurance Adjuster has this authority, not your contractor, mitigation specialist, handyman, etc.

AJR is unique as they are one of a few companies who are a member of the National Association of Public Insurance Adjusters (NAPIA) with an office in Arizona. NAPIA is a 60 year old organization that sets the standards for the industry and offers its members educational opportunities and certification in various aspects of the business.

To find out more about how AJR Public Adjusters, Inc. can help you recover from a natural disaster or other property loss by helping you obtain an equitable settlement from your insurance company, call (602) 795-5227, email info@betterclaimresults.com, or visit www.betterclaimresults.com

AJR Logo smaller picture

 

I just discovered my property was damaged in Tinder Fire, what do I do?

After evacuation and finally being allowed back to your property, you discover you were one of the unlucky ones whose property was damaged.

A fire is one of the most devastating natural disasters anyone can endure.  As Public Adjusters, we have comforted and handled many clients like yourself.  After the devastation is recognized, its time to start processing your claim and preparing to rebuild your property.

Your first call to a Public Insurance Adjuster can be one of the most important calls you will make.  The Public Adjuster’s job is to analyze, estimate, and document your loss. Then, we negotiate your best settlement with the insurance company.

Many people don’t know this industry exists and think, “Oh, my insurance company will take care of me.”  What individuals don’t recognize is that the insurance company’s adjuster works to protect their interests. It is in your best interests to have someone professionally representing yours.

Upon calling a Public Adjuster, there should be no charge for a consultation.  The Public Adjuster is paid a percentage of the settlement.  Generally, 10% is a reasonable charge, though some circumstances warrant a different rate.

AJR Public Adjusters have represented policyholders over the years with fires similar to the devastating ones that have taken properties in the Tinder Fire.  Our 30+ years of experience and 21 A+ Arizona Better Business Bureau reviews are two of the reasons to give us a call first to find out how we can help you.  Our company is run by husband/wife team of Bruce and Stacy Horowitz,  and with other professionals (such as contractors) utilized at our discretion. We act with the idea of putting the best foot forward for insurance negotiations.

 

AJR Public Adjusters==602-795-5227==info@betterclaimresults.com

 

When do expenses become Incurred?

Policyholders many times wonder when they are eligible to receive reimbursement above ACV in their claim?

ACV is the Actual Cash Value that is initially agreed upon in the claim.  There is a holdback which is a known figure to the policyholder.  Generally, the policy states this figure must be incurred.  As explained in the attached White Paper, incurred begins when a contract is signed with a builder to repair the property.

Hence, holdback money should be released upon providing a valid contract with a licensed builder.

This is the scenario in the best of circumstances.  As a note, even though this is the definition for this wording, many times Insurance Companies do not follow this thought process.

It is helpful to always know your rights and responsibilities.

Public Adjusters are licensed by the state and well versed in the area of claim recovery and can assist with this and other issues relating to your claim.

When are Expenses Incurred.pdf

 

Unauthorized Practice of Public Adjusting

Over the years we have encountered future clients who state, “Oh the contractor said they will assist with my claim.  They will talk to the Insurance Company and negotiate figures”

This is deemed as the UPPA — Unauthorized Practice of Public Adjusting and a  ruling was upheld in Texas pertaining to this act.  Read further a blog presented by NAPIA, (National Association of Public Insurance Adjusters), specifically spelling out how this ruling was reached and the ramifications of such practice.

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UPPA Verdict Upheld
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Continued

Policyholders always want to be informed by the individuals representing them, what their representation involves.  Always remember, only licensed Public Insurance Adjusters and lawyers are able to represent you with insurance property claims.

Fire in Vacation Home, BBB A+ Review

Appreciating our valued clients who choose to share their experiences about working with AJR, here is another A+, Better Business Bureau Review.

Thank you to our valued clients — Margi & Wayne Cook for your very kind words.

HERE

 

AJR Public Adjusters — 602-795-5227