Can a Public Adjuster increase My Insurance Settlement?

How Much More Money Can a Public Adjuster Get Me?

One of the most common questions we hear is:

“How much more money can you get me?”

It’s a fair question. If you’re considering hiring a public adjuster, you want to know whether the cost is worth it.

The honest answer is that no ethical public adjuster can guarantee a specific increase in your settlement. Can a public adjuster sometimes help increase a settlement? Absolutely.

We often see situations where damages were overlooked, not fully documented, or not included in the original estimate. When covered damages are properly identified and presented, the settlement may increase.

However, every claim is different. That is why no ethical public adjuster can predict a specific outcome before reviewing the property, the damages, and the insurance policy.

In fact, if someone promises they’ll get you 300%, 500%, or 700% more before they’ve even reviewed your property, policy, and damages, you should ask a few more questions.

Why No One Can Predict the Outcome

Every insurance claim is different.

Every property is different.

Every insurance policy is different.

Every loss is different.

To accurately compare claim results, you would need the exact same:

  • Property
  • Insurance policy
  • Damages
  • Documentation
  • Timing
  • Insurance company
  • Insurance adjuster

That almost never happens.

The moment a public adjuster becomes involved, the claim changes.

Damages may be documented differently.

Additional covered damages may be identified.

Estimates may be more detailed.

Personal property losses may be better documented.

The claim may be presented and negotiated differently.

Because of that, nobody can know what the final settlement would have been if the public adjuster had never been involved.

The Problem With Percentage Claims

You may see advertisements that say:

  • “We get policyholders 300% more.”
  • “Our clients receive 523% higher settlements.”
  • “We increase claims by an average of 700%.”

The real question is:

Compared to what?

Was the original insurance estimate complete?

Had all damages been identified?

Were code upgrades included?

Was personal property accounted for?

Were additional living expenses considered?

Had the claim been fully documented?

Without knowing the details of every claim, those percentages don’t tell the whole story.

Insurance claims are not standardized products. They are unique situations with dozens of variables. Reducing every claim to a single percentage can be misleading.

What a Public Adjuster Actually Does

A public adjuster’s job is not to create money.

Our job is to properly document, prepare, and present the claim under the terms of the insurance policy.

For example, a homeowner may report damage from a water leak, and the insurance company may estimate repairs only for the visible drywall. During a detailed inspection, damage to flooring, cabinetry, insulation, or personal property may also be discovered. When covered damages are properly documented and presented, the settlement may increase. That isn’t because the public adjuster created money. It’s because additional covered damages were identified and documented, and presented to the insurance company.

That includes:

  • Reviewing the policy
  • Inspecting and documenting damages
  • Preparing detailed estimates
  • Documenting personal property losses
  • Identifying potentially overlooked damages
  • Communicating with the insurance company
  • Negotiating based on facts, documentation, and policy language

The goal is to help ensure that all covered damages are identified, documented, and properly evaluated.

A Better Question to Ask

Instead of asking:

“How much more money can you get me?”

Consider asking:

  • Have you handled claims like mine before?
  • How will you document my damages?
  • What is your process?
  • How often will you communicate with me?
  • Will I be able to reach you directly?
  • How involved will you be throughout the claim?

The answers to those questions often tell you much more about the value a public adjuster provides.

When Should You Hire a Public Adjuster?

Many policyholders don’t realize that the best time to involve a public adjuster is often at the very beginning of the claim.

Once a claim is reported, important decisions start being made. Damages are documented, inspections are scheduled, estimates are prepared, and information is submitted to the insurance company.

Bringing in a public adjuster early can help ensure the claim is properly documented from the start and may help avoid issues that can arise when damages are overlooked or when incomplete information is provided.

Remember, the insurance company has professionals representing its interests throughout the claims process. Having your own professional representative can help level the playing field and provide guidance through what is often a stressful and unfamiliar process.

While a public adjuster can become involved at various stages of a claim, many policyholders find that engaging one early helps reduce confusion, avoid unnecessary headaches, and ensure the claim is thoroughly prepared from day one.

Final Thoughts

No public adjuster can honestly guarantee a specific settlement amount or percentage increase.

What we can promise is that we will thoroughly review the loss, document the damages, and advocate for the policyholder throughout the claims process.

At AJR Public Adjusters, we believe communication is just as important as documentation. Our clients are kept informed throughout the claims process and are copied on communications, so they always know where their claims stand.

That commitment to service has helped us maintain an A+ rating with the Better Business Bureau and earn numerous positive reviews and testimonials from homeowners and business owners who have trusted us to represent their interests.

Every claim is unique, and the outcome depends on the facts, the policy, and the damages involved.

If someone promises a specific percentage increase before reviewing your property, policy, and loss, ask how they could possibly know that.

What matters isn’t a promised percentage. What matters is whether your claim is being properly documented, thoroughly presented, and fully evaluated under the terms of your policy.

At AJR Public Adjusters, our focus is simple: help policyholders understand their coverage, thoroughly document their damages, keep them informed throughout the process, and advocate for every dollar supported by the policy and the facts of the claim.

Empowering Policyholders: Bruce Horowitz’s Journey

Every journey has defining moments. For Bruce Horowitz, those moments were grounded in a lifelong commitment to fairness. They were also characterized by compassion and a willingness to stand up for those without a voice. Bruce was passionate about helping others. He had a relentless drive to bring about meaningful change. His path to becoming a trusted public adjuster was shaped long before he ever entered the insurance world.

A Personal Beginning

From an early age, Bruce understood the importance of speaking up for others. In his community and within his family, he developed a strong sense of justice. He also had a commitment to verify that people received the support they deserved. These early values would later form the foundation of his career.

Bruce’s professional journey began in his family’s insurance business in Philadelphia. There, he gained hands-on experience and observed the often-adversarial relationship between policyholders and insurance companies. Witnessing how many people felt overwhelmed and underrepresented during the claims process sparked a deep motivation to make a difference. He realized that most policyholders didn’t fully understand their rights — or the actual value of their claims.

Motivated to level the playing field, Bruce left the family business and launched AJR Insurance Consultants in South Carolina. After relocating to Arizona, he renamed the company AJR Public Adjusters. This change solidified his focus on licensed public adjusting services. It also emphasized policyholder advocacy. From the beginning, the firm was built on a simple principle. Every client deserves personal attention. Clients also need honest guidance. They must have strong representation.

The Turning Point: Empowering Policyholders

Through years of experience, Bruce gained invaluable insight into the inner workings of the insurance claims process. But what truly set him apart was his empathy. He understood what it felt like to be on the other side of the claim. People feel confused by technical language. They are uncertain about the next steps. They face an uphill battle after a loss.

Bruce’s role, he believed, wasn’t just about interpreting policy language or negotiating settlements. It was about being a steady presence during some of life’s most difficult moments. For Bruce, public adjusting became more than a service — it became an opportunity to empower.

He committed himself to demystifying the claims process. He ensured clients understood their options and what was at stake. He helped them make informed decisions. His approach is rooted in transparency, education, and compassion.

Lessons Learned Along the Way

Throughout his career, Bruce has relied on key principles to guide his work:

🟦 The Power of Listening

Bruce learned that the most crucial part of any claim isn’t just the paperwork or negotiation, it’s listening. Understanding a client’s story, their loss, and their goals enables him to offer the most effective support and strategy.

🟦 Integrity Above All

In an industry where trust can be hard to come by, Bruce made integrity the cornerstone of his practice. He consistently prioritizes honesty, advocating for clients with transparency and helping them understand their rights.

🟦 Adaptability is Key

As the industry evolves, Bruce remains committed to learning and innovating. New technologies, changing regulations, and rising client expectations drive this evolution. He embraces tools that streamline the process without sacrificing the personalized service that defines AJR.

What Sets Bruce Apart

While many public adjusters focus solely on settlements, Bruce’s approach goes deeper. He doesn’t just want to win a claim — he wants clients to walk away feeling confident, informed, and respected. His goal is not only to maximize compensation, but to bring peace of mind in times of uncertainty.

Bruce is known for securing settlements that often exceed the initial offer made by insurance companies. He has deep industry knowledge and genuinely understands his clients’ needs. With this understanding, he bridges the gap between policyholders and insurers. He creates solutions that satisfy both parties.

A Legacy of Advocacy

For Bruce Horowitz, public adjusting isn’t just a profession — it’s a calling. His legacy is built on delivering clarity, support, and strong advocacy during life’s unexpected challenges. As a trusted advisor, he continues to redefine what it means to have a true partner during the claims process.

In an industry that often gets a bad reputation, Bruce stands as a beacon of integrity and professionalism. He doesn’t just adjust claims. He transforms the experience. He gives clients the support they need when they need it most.

✅ Call to Action

If you’re dealing with a property loss, and you feel unsure about your next steps. You don’t have to face the process alone. Seek guidance and support. Contact AJR Public Adjusters today for a free consultation. Let Bruce and the AJR team advocate for you with experience, compassion, and results that matter.

📞 Call us at (602) 795-5227
📩 Email: info@ajrpa.com
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