Tag: roof damage

Unprecedented Storms Stress the Claims Process and How AJR Helps

In recent months, Phoenix and the greater Arizona region have seen storms unlike anything in recent memory. One event dropped over 3 inches of rain in the metro area by October 12, the heaviest for that period in years (azwater.gov).

With so much heavy rain, strong winds, and rapid-onset damage, home and business owners across Arizona are facing a surge of claims. The volume and complexity are putting pressure on everyone: homeowners, insurers, and public adjusters like us at AJR Public Insurance Adjusters.

Why These Storms Are Especially Difficult

• The heavy rainfall and wind create multiple types of damage at once. Flash flooding, roof damage, wind-blown debris, and dust storms all hit together.
• Insurers are overwhelmed with claims, which causes delays in response, inspections, and payouts.
• Many homeowners don’t have records of their property’s condition before the storm. That slows the claim process.
• Adjusters sent by insurers may not be familiar with the unique damage caused by Arizona storms, so claims may be undervalued.
• The longer a claim drags out, the more frustrated people become.

What AJR Does to Help

• Fast claim evaluations: We review your claim quickly to evaluate damage while it’s fresh. We then determine the best course of action to move forward with representation from AJR
• Detailed documentation: We help you pull together all your paperwork, policy, receipts, depreciation info, and more to build a strong claim.
• Localized knowledge: We know how Arizona storms work. We can explain to insurers how dust, rain, hail, and wind combined to cause the damage.
• We fight for you: Insurers often push back, calling it “wear and tear” or “maintenance.” We push back harder. You don’t pay us up front; our fee is due only when the claim is settled and when checks are issued.
• Clear communication: We explain everything in plain language, so you know what’s happening at each step.
• We stick around: Once you’re an AJR client, we stay available for anything related to the claim we helped with. Whether new issues arise or questions come up months later, we’re here to help you through it.

What You Should Do Now

If a recent storm damaged your property, here’s what to do:
1. Take lots of photos and videos.
2. Gather your insurance policy and any receipts for repairs or valuables.
3. Call a public adjuster early. The sooner we’re involved, the better your outcome will be.

Why Your Trust Matters

Storms like these test the whole system. When claims stall or payouts fall short, people lose trust in insurers and the process. At AJR, we take that seriously. Our job is to be there when things are hard, to represent you clearly, and to work the claim correctly. We are here to protect you and your claim, and we do it with care, experience, and urgency.

Our Reputation Is Built on Trust

At AJR, our reputation matters. We’ve built it through consistent, reliable, and responsive service during some of the most stressful moments our clients face. That’s why we’ve earned and maintained an A+ rating with the Better Business Bureau. Our website features testimonials from real clients who trusted us with their claims and were glad they did. When you work with us, you’re not just getting help with a claim—you’re choosing a team known for standing by its clients and delivering results.