Who to call for Property Damage this Monsoon Season.

Will you be able to rebuild if your home or business is damaged or destroyed by a fire? How long will it take you to bounce back if you are wiped out by a flood or hammered by a monsoon? Will you recover quickly from the losses you suffer from vandalism or theft?

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You might be unpleasantly surprised more than once if tragedy strikes where you live or work – first by the brutal force of Mother Nature and later by the realization that you are unprepared to do anything but accept whatever compensation your insurance company offers. You can avoid this problem by hiring a public insurance adjuster, a person with the knowledge and experience to help you obtain the most favorable settlement possible – someone who represents you and not your insurance company.

“We serve as an advocate for the policyholder, but it’s important to remember that the policyholder controls the settlement. We advise and assist.” said Bruce Horowitz, president of AJR Public Adjusters, who has been serving homeowners and businesses for over 30 years, the last 4 being here in Arizona.

In addition to estimating how much damage has been done, AJR also helps file the paperwork to complete the claim and negotiate with the insurance company. There is no up front retainer type cost like an attorney, for their services, AJR charges its clients a percentage of the settlement.

Horowitz can offer his clients the advantages of a wealth of training and more than 30 years as a public insurance adjuster. He and his wife Stacy, who serves as vice president of AJR, moved their family to Phoenix following Bruce’s lengthy career, first with one of the largest and oldest public insurance adjusting firms in the Philadelphia area, then in Charleston, South Carolina.

Stacy, who handles the marketing and accounting for AJR, has another important job that is critical for the property owner – determining exactly what was lost or damaged.

“We take hundreds or sometimes even thousands of pictures,” she explained. “We document everything, then we send it to the client for approval.”

Bruce Horowitz cautioned homeowners and businesspeople to hire only public insurance adjusters who are licensed in the states where they do business.  Also to be wary of people claiming to be in a position to negotiate with the insurance company.  Only a licensed Public Insurance Adjuster has this authority, not your contractor, mitigation specialist, handyman, etc.

AJR is unique as they are one of a few companies who are a member of the National Association of Public Insurance Adjusters (NAPIA) with an office in Arizona. NAPIA is a 60 year old organization that sets the standards for the industry and offers its members educational opportunities and certification in various aspects of the business.

To find out more about how AJR Public Adjusters, Inc. can help you recover from a natural disaster or other property loss by helping you obtain an equitable settlement from your insurance company, call (602) 795-5227, email info@betterclaimresults.com, or visit www.betterclaimresults.com

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8 quick tips: Why hire a Public Adjuster? How does it help ME?

1.     Your property/community has suffered property damage (fire, hail, wind, flood, water), NOW WHAT?

Your first inclination might be to contact your insurance carrier, but this may not be in your best interests. With all your personal and work commitments it may not be feasible for you to monitor and ensure your claim is being handled properly. Why not level the playing field with the insurance company? 

2.     WHY HIRE A PUBLIC ADJUSTER? 

Your insurance company has professional adjusters to represent their interests. As a policyholder you are entitled to hire a professionally state licensed adjuster to represent your interests. The public adjuster has experience and knowledge to assist in preparing, documenting and negotiating claims. Adjusters have reviewed several policies prior to yours and know where to look in the policy to make sure your claim is filed for all the coverage’s you have paid for. Often times finding money that otherwise would have been overlooked.

The adjuster you hire should be experienced, licensed with the state and working for a reputable company who has a clean record with the insurance department. All adjusters need to be licensed and their company also needs to hold a license with the Arizona Department of Insurance.

 

3.     FEE FOR PUBLIC ADJUSTER

 The Public Adjuster is paid a contingency fee of the total monies received from the insurance company. The fee can range from 5% – 20% depending on the size of the claim, and is due at the time money is released from insurance company.

 

4.     DUTIES OF PUBLIC ADJUSTER

To act as your representative in negotiating and dealing with the insurance company adjuster. Relieve your stress by engaging in discussions and negotiations with the insurance company on your behalf to maximize your recovery. The public adjuster brings in their experts/contractors to estimate and measure the damage independent of the insurance companies estimate. This estimate then provides the framework for the negotiating the adjuster will do with the insurance company.

 

 

5.     SOME GOOD QUESTIONS TO ASK PRIOR TO SIGNING CONTRACT:

  •  How many years have you been a licensed Public Insurance Adjuster?
  •  May I have references or see testimonials from previous clients?
  •  Will you personally handle my claim for me?
  •  Will you keep me in the loop and inform me of all outstanding issues    with my claim?

 

 

6.     WHEN TO ENGAGE A PUBLIC ADJUSTER:

 Ideally the public adjuster should be involved in the claim from the beginning including helping you report the claim.  This is not to say you should feel rushed or pressured after a claim occurs to immediately hire the first person that approaches you. Investigate the company and the individual who will be acting as your representative.

 

 

7.     SOME THINGS TO LOOK OUT FOR:

 In the State of Arizona contractors are not authorized to represent you in insurance claim negotiations, nor are they professionally licensed or regulated by the state insurance/department agency to do so.

Relying on your insurance company to fairly calculate the amount of damage and what you are owed might not result in a full or fair settlement. The company adjuster who is sent out is measuring the loss for the insurance company not for you.   As the policyholder you are entitled to have the claim loss accurately measured and then be reimbursement for all that you have lost.

 

 

8.     BENEFITS OF HIRING A GOOD PUBLIC ADJUSTER:

  •  An experienced and skilled licensed professional to work on your team.
  •  Someone who understands intricacies of policy and assists in recovering all that you are entitled to
  • Strong advocate on your side to help provide more input and negotiating leverage for the final insurance settlement, more than you may have had on your own.

How can a Public Adjuster Help ME with my next property insurance claim, and when should I CALL?

It’s best for people to engage with us when the property loss occurs.  Claims occurring from fire, wind, water, theft, hail etc.  We help them report the claim and take care of all the necessary duties according to the contract from there.

A few ways to think about it is, if you are called to the IRS for an audit you would take an accountant with you to represent your interests. Why deal with a professional insurance adjuster without your own professional licensed adjuster to represent you and your interests.

The reason its best to engage us at the very beginning of the process is as in other situations, “anything you say can and will be used against you”.  To prevent any problems like this from occurring, its best to engage us at the beginning.  I think this answers your question about “should I wait until a problem occurs”.

Additionally part of our job is to maximize the recovery from the insurance company.  To leave no stone unturned and peruse policy to make sure policyholders are claiming all  coverages that they have paid for that apply to each particular claim.

Our 28 + successful years of experience handling claims into the millions of dollars ensure thorough and complete handling of each claim.

We are paid a small percentage of the settlement, no higher than 10%.  AND as the claims get higher the percentage can go down and is negotiable.  (a $1,000,000 claim, we would not be taking 10%).  The insured pays our fee not the insurance company (though it comes out of the proceeds).  The knowledge we have of policies and the gain the insured receives helps cover this cost and provides additional monies.

People/Companies don’t generally know what’s in their policy or understand them, therefore don’t realize what they are entitled to.  This is where our knowledge and experience assist.  Additionally, when property claims occur, it is an extremely stressful situation. Adding to this stress is dealing with the insurance company and their adjusters, since they want to pay out as little as possible for claims.  Why handle this stress on your own, and try to navigate policies and professional adjusters.  We have been there done that and know how to do it the quickest best way to maximize the return.

www.betterclaimresults.com

AJR Public Adjusters 602-795-5227

Secrets of Public Insurance Adjusters: What they know about insurance companies that you don’t

Excellent article from Insure.com confirming the reasons Public Adjusters are in your corner and maximize recovery from insurance companies.

http://www.insure.com/home-insurance/secrets-of-insurance-adjusters.html

Some Public Adjusting Terminology

Public Adjusting Terminology

If you’ve suffered damage to your home, business, investment property, HOA, or Condo Association,  a public insurance adjuster can help you get the most out of your policy as you work to recover. However, be an informed consumer and be certain to familiarize yourself with key terminology before beginning the process.

Actual Cash Value – Actual cash value refers to the monetary value of an item that has been lost or damaged. It takes into consideration depreciation and wear.

Replacement Cost – The actual cost to replace a damaged item. This does not take into account depreciation or damage. Your independent licensed public adjuster can help calculate these figures.

Flood Insurance – Flood insurance must be purchased separately from traditional homeowners insurance, and only covers limited property damage.

Period of Interruption – Whether it’s from an earthquake or fire, the period of interruption refers to the amount of time it takes to get your home or business back in previously working order.

Exclusion – An exclusion refers to items or causes that are not covered by insurance. There are often exclusions for flood and fire, since they are covered by separate insurance.

 

Public adjusters are state licensed insurance adjusters that assist policy holders with claims regarding property.

These experts can be found in most parts of the United States. Most people need a public adjuster to aid them when a disaster happens, such as a fire an earthquake or flood, that has caused damage to their home or business.

The adjuster can assist the policy holder by helping them get the right sum of money that is due to them.

This money comes from the insurance company with which the individual or family has a policy.

There is a certain process involved when people try to settle with an insurance company after a home fire or other property loss.  Steps need to be taken in a certain order and information needs to be conveyed in a clear and concise way with the insurance carrier.

When the public adjuster or professional firm works to prepare your case, it is important to give all the details regarding personal loss, the coverage you have in place, and the cost of repairing or replacing lost possessions.

Policy holders do have certain civil rights and protection from insurance associations. There are files put in place to keep records of your insurance policy.

This way the licensed public adjuster can make certain each policy holder gets the insurance money they deserve for their claimed damages.  Public Adjusters are contracted to maximize the recovery from insurance companies for all property losses.

By speaking with a public adjuster in your area, you can get further information on insurance plans and policies for home coverage. It is always smart to take care of this ahead of time so that you do not have to worry when something occurs.

 AJR is available to speak with you for any questions– http://www.betterclaimresults.com   855-454-0247

A Property Loss has occurred NOW WHAT?

Your property has suffered an insurance loss due to fire, a water pipe burst, hail damage or something else.  NOW WHAT?

Don’t let one disaster out of your control lead to others.

Should an event occur that requires filing an insurance claim, the responsibility of preparing the claims fall completely on the insured not the insurance company.  If you don’t seek professional help, critical information may be missed that can negatively impact the final settlement you will receive.  AJR is serious about examining your policy for the “fine print” to make sure you take advantage of all your coverages.

For over a quarter of a century AJR has been in this field representing a variety of companies and individuals with their insurance claims.  Our clients’ claims have been settled to their satisfaction as you can see by the testimonials we have received.  http://ajrpa.com

Our modest contingency fee is calculated on the settlement you receive , never higher than 10%. We are paid after we have assisted and helped you maximize your recovery from the insurance company.

The next time you find yourself in a situation to file a property claim, don’t think twice.  Immediately contact AJR to help assist navigating the insurance process to maximize your recovery.  When the dust settles you’ll be glad you called us.

602-795-5227

http://www.betterclaimresults.com