Updated Monsoon & Wildfire Claim Information

We have recycled an old article.  Knowing this is an important time of year here in Arizona for the potential of Monsoon, or Wildfire claim, we decided to republish a previous article highlighting the reasons to contact AJR if you discover damage to your property.

Will you be able to rebuild if your home or business is damaged or destroyed by a fire? How long will it take you to bounce back if you are wiped out by a flood or hammered by a monsoon? Will you recover quickly from the losses you suffer from vandalism or theft?

arizona monsoon sunsetdreamstime_l_50196179

You might be unpleasantly surprised more than once if tragedy strikes where you live or work – first by the brutal force of Mother Nature and later by the realization that you are unprepared to do anything but accept whatever compensation your insurance company offers. You can avoid this problem by hiring a public insurance adjuster, a person with the knowledge and experience to help you obtain the most favorable settlement possible – someone who represents you and not your insurance company.

“We serve as an advocate for the policyholder, but it’s important to remember that the policyholder controls the settlement. We advise and assist.” said Bruce Horowitz, president of AJR Public Adjusters, who has been serving homeowners and businesses for over 30 years, the last 5 summers being here in Arizona.

In addition to estimating how much damage has been done, AJR also helps file the paperwork to complete the claim and negotiate with the insurance company. There is no up front retainer type cost like an attorney, for their services, AJR charges its clients a percentage of the settlement.

Horowitz can offer his clients the advantages of a wealth of training and more than 30 years as a public insurance adjuster. He and his wife Stacy, who serves as vice president of AJR, moved their family to Phoenix following Bruce’s lengthy career, first with one of the largest and oldest public insurance adjusting firms in the Philarizdelphia area, then in Charleston, South Carolina.

Stacy, who handles the marketing and accounting for AJR, has another important job that is critical for the property owner – determining exactly what was lost or damaged.

“We take hundreds or sometimes even thousands of pictures,” she explained. “We document everything, then we send it to the client for approval.”

Bruce Horowitz cautioned homeowners and businesspeople to hire only public insurance adjusters who are licensed in the states where they do business.  Also to be wary of people claiming to be in a position to negotiate with the insurance company.  Only a licensed Public Insurance Adjuster has this authority, not your contractor, mitigation specialist, handyman, etc.

AJR is unique as they are one of a few companies who are a member of the National Association of Public Insurance Adjusters (NAPIA) with an office in Arizona. NAPIA is a 60 year old organization that sets the standards for the industry and offers its members educational opportunities and certification in various aspects of the business.

To find out more about how AJR Public Adjusters, Inc. can help you recover from a natural disaster or other property loss by helping you obtain an equitable settlement from your insurance company, call (602) 795-5227, email info@betterclaimresults.com, or visit www.betterclaimresults.com

AJR Logo smaller picture

 

Why would I need Riot Insurance?

Today many people are not satisfied with the direction of the country.  Some upset individuals resort to protesting peacefully, others begin riots.  We often wonder how our businesses are covered should a demonstration break out near our business.

See the article below from National Underwriters, describing what coverages are are an option for policyholders to purchase prior to these cases.

FIVE KINDS OF INSURANCE YOU’LL BE

GRATEFUL YOU BOUGHT

AFTER A RIOT

By Rosalie L. Donlon, PropertyCasualty360.com

In a sad commentary on the state of race relations in some parts of the country and ongoing tensions between citizens and the police, Charlotte, North Carolina, protests after a recent shooting escalated into rioting in the streets.

Like the riots in Baltimore in 2015, many victims of the violence are small-business owners whose properties are unfortunately located in the line of fire.

When the dust settles—in days or weeks—those property and business owners will be looking to their insurance companies to help make them whole.

“Businesses with claims should contact their insurance professional as soon as possible. In addition, they should take steps to safeguard their business, including boarding any broken windows to prevent looting,” said Loretta Worters, vice president of the New York City- based Insurance Information Institute.

In some cases, coverage will be under a commercial general liability policy while other coverage may be available under a businessowners policy, although coverage may be more limited.

Worters provided the following overview of the five main types of insurance that will be important in the aftermath of the riots:

1. Property Damage

In most cases, business owners whose property is damaged by riot or civil commotion and looting are covered. The “rioting” definition covers looting by participants who steal merchandise or other property from the premises, as well as fire and vandalism.

Depending on the policy, a business may also have glass coverage if the glass store front has been destroyed by the riots. Some policies require the purchase of plate-glass-window insurance as an additional coverage.

2. Business Interruption

Businesses that must suspend operations or limit their hours because of rioting will have coverage on their business interruption (also known as business income) policy if there is direct physical damage to the premises of such magnitude that the business must suspend its operations.

Coverage depends on the individual policy, but typically begins after a waiting period of twenty-four to seventy-two hours and lasts for a period of two weeks to several months, depending on what the business owner opted for when purchasing the policy. Typically, business interruption reimburses a business owner for lost profits and continuing fixed expenses during the time that a business must stay closed while the premises are being restored because of physical damage from a covered peril.

Physical damage to other property that prevents customers or employees from gaining access to the business is also covered, although subject to a similar waiting period of twenty-four to seventy-two hours.

Reductions in business income associated with fear of traveling to a location, in addition to closure to areas by authorities because of a heightened state of alert, would not be covered by business interruption policies. These are the kinds of losses businesses in Miami faced over the summer with the threat of Zika virus, and businesses around the Gulf Coast expected after the Deepwater Horizon oil spill, for example.

3. Civil Authority

If civil authority—that is, the police, fire department, state or local government, or a military authority—keep people away from an area, there is generally coverage for lost business income and extra expense through a civil authority endorsement (which typically is purchased separately). In North Carolina, for example, Gov. Pat McCrory declared a state of emergency and began the process toward deploying the National Guard and the state Highway Patrol to assist local police.

Coverage includes curfews and other restrictions on access to a place of business, and usually begins seventy-two hours after the time of the first action of civil authority. Again, there has to be either direct damage to the covered property or property adjacent to the premises as it is described in the insured’s policy. The coverage time period most commonly stated in this endorsement is either fourteen or thirty consecutive days.

4. Extra Expense Insurance

Extra expense insurance reimburses your company for a reasonable sum of money that it spends, over and above normal operating expenses, to avoid having to shut down during the restoration period. Usually, extra expenses will be paid if they help to decrease business interruption costs.

In some instances, extra expense insurance alone may provide sufficient coverage, without the purchase of business interruption insurance.

5. Other Coverages

Individuals may also have some coverage for theft, looting, or fire under their auto insurance policies, if they have optional comprehensive coverage

Generally, theft from looting and damage to a residence from rioting also would be covered by homeowners or renters insurance.
“These riots are a reminder to business on the need for business interruption insurance,” said Worters. “Each day a business remains

closed is another day of lost revenue.”

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice is required, the services of a competent professional person should be sought.

Privacy Policy [New] Contact Us Copyright © 2016 ALM Media, LLC. All Rights Reserved.

Who to call for Property Damage this Monsoon Season.

Will you be able to rebuild if your home or business is damaged or destroyed by a fire? How long will it take you to bounce back if you are wiped out by a flood or hammered by a monsoon? Will you recover quickly from the losses you suffer from vandalism or theft?

arizona monsoon sunsetdreamstime_l_50196179

You might be unpleasantly surprised more than once if tragedy strikes where you live or work – first by the brutal force of Mother Nature and later by the realization that you are unprepared to do anything but accept whatever compensation your insurance company offers. You can avoid this problem by hiring a public insurance adjuster, a person with the knowledge and experience to help you obtain the most favorable settlement possible – someone who represents you and not your insurance company.

“We serve as an advocate for the policyholder, but it’s important to remember that the policyholder controls the settlement. We advise and assist.” said Bruce Horowitz, president of AJR Public Adjusters, who has been serving homeowners and businesses for over 30 years, the last 4 being here in Arizona.

In addition to estimating how much damage has been done, AJR also helps file the paperwork to complete the claim and negotiate with the insurance company. There is no up front retainer type cost like an attorney, for their services, AJR charges its clients a percentage of the settlement.

Horowitz can offer his clients the advantages of a wealth of training and more than 30 years as a public insurance adjuster. He and his wife Stacy, who serves as vice president of AJR, moved their family to Phoenix following Bruce’s lengthy career, first with one of the largest and oldest public insurance adjusting firms in the Philadelphia area, then in Charleston, South Carolina.

Stacy, who handles the marketing and accounting for AJR, has another important job that is critical for the property owner – determining exactly what was lost or damaged.

“We take hundreds or sometimes even thousands of pictures,” she explained. “We document everything, then we send it to the client for approval.”

Bruce Horowitz cautioned homeowners and businesspeople to hire only public insurance adjusters who are licensed in the states where they do business.  Also to be wary of people claiming to be in a position to negotiate with the insurance company.  Only a licensed Public Insurance Adjuster has this authority, not your contractor, mitigation specialist, handyman, etc.

AJR is unique as they are one of a few companies who are a member of the National Association of Public Insurance Adjusters (NAPIA) with an office in Arizona. NAPIA is a 60 year old organization that sets the standards for the industry and offers its members educational opportunities and certification in various aspects of the business.

To find out more about how AJR Public Adjusters, Inc. can help you recover from a natural disaster or other property loss by helping you obtain an equitable settlement from your insurance company, call (602) 795-5227, email info@betterclaimresults.com, or visit www.betterclaimresults.com

AJR Logo smaller picture

 

Is Honey from bees in the walls covered?

This may seem like a strange question. It was to us as we have never heard of this problem before.

A client called us with a dilemma.  About four weeks ago they had a service come and remove a beehive.  The removal company mentioned they should be on the lookout for honey, perhaps that was why the hive was formed.

Our client then noticed about four weeks later, there are stains in his walls and is worried there is honey stored in between his kitchen and garage.  He is wondering is this a covered loss under his homeowners policy as it is doing damage to his property?

We took this information to our sources to see if the client is covered and discovered that NO a loss due to this problem is not covered.

Specifically, Insurance Services Office (ISO) Homeowners Policy (HO) excludes birds, rodents or insects and nesting or infestation, or discharge or release of waste products or secretions by animals.

While the ensuing losses not otherwise excluded are covered, since bees live in the hives the leakage of honey is not ensuing, it is a direct loss.  THERE IS NO COVERAGE.

Potential Fire Dangers caused by Dryer Lint

We hope you know you are supposed to clear your lint filter every time you run a dry cycle.

Did you ever consider the lint that is actually inside your machine?   Over the years lint seeps into the mechanism of your machine, potentially causing a fire hazard.  If you don’t make a habit every few years of maintenance on the inside, this can be a potential source of fire. Immediately upon smelling burning, stop using your machine.  Call  an authorized repair representative and have them disassemble your machine completely and look inside.  The representative should then thoroughly clean out all the lint that remains in your machine.  This is one important step no one cautions you about, but if followed can help prevent fires.  Look at the pictures here and see an actual client of AJR, and the lint contained on their machine.

Next time you smell something funny, do not ignore, get it checked.   Dryer fires are a serious event, its best to do all you can to prevent a fire in your property.

IMG_0875 IMG_0874 IMG_0873 IMG_0872 IMG_0871

Homeowner Disaster Preparedness Binder by The Red Guide to Recovery

As part of any disaster preparedness kit, you will need a 3-ring binder with index tabs to hold important information. Creating a binder as a single source for locating important information when you need it will be invaluable during the recovery process. This binder should include the following:

Preparedness items to gather before a disaster:

Copy of insurance policies
Personal property inventory
List of home features & fixtures
Home floor plan
Important contacts-Emergency contact list Photos
Copies of receipts

Recovery items to collect after a disaster:

Correspondence from insurance adjusters Estimates
Contracts and change orders
Building permits

Contractor correspondence Construction details Business cards

Hint: Consider creating one binder for insurance related matters, and another binder for construction when rebuilding your home.

Leaky Roof Coverage, Tenant or Landlord? via Summit Business

April 6, 2015

QUESTION?

No Coverage for Leaky Roof

The tenant, who was insured under a 1989 Businessowners policy, suffered damage to business personal property due to a roof leak from wear, tear, and deterioration. The form states that we do not owe for this loss and would owe only for the ensuing damage if is a specified peril, but water from a roof leak is not a specified peril.

This means our insured, through no fault of his own, is penalized from coverage under his own policy. He can certainly file a liability claim against the landlord’s policy, but that can cause animosity.

Just wondered if you saw any other way to help our customer, other than pick a landlord who is accountable and maintains his building.

==================================================

ANSWER

There is nothing on the policy that would help the insured. The lease should indicate who is responsible for maintaining the roof, but whether it is the landlord or the tenant, there is no way to insure against wear and tear or poor maintenance. If the landlord is responsible, it becomes a liability claim or legal issue.

This reprint of publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice is required, the services of a competent professional person should be sought.

Privacy Policy Contact Us Copyright © 2015 Summit Professional Networks, a division of ALM Media, LLC. All Rights Reserved.