Navigating Arizona Insurance Claims: AJR Public Adjuster’s Step-by-Step Guide

Property insurance claims can be tricky, and by understanding the common mistakes people make in Arizona, AJR Public Adjusters can help you navigate the process more effectively.

Why hire AJR Public Adjusters for property insurance claims?

Following the steps below will help you bypass common mistakes when filing insurance claims.


1. Initial Contact with AJR Public Adjusters

  • Action: Reach out to AJR Public Adjusters (602) 795-5227 immediately after the damage occurs.
  • Solution: Contact AJR to schedule a consultation. We will review your policy and help you understand your coverages. We will guide you through the entire claims process, explaining the specifics of what you are entitled to under your insurance policy.

2. Free Consultation and Policy Review

  • Action: Review your property insurance policy with an AJR Public Adjuster.
  • Solution: AJR will examine your policy to confirm that your coverage matches the damage incurred. This step ensures you’re claiming for the right damages (e.g., water, fire, storm damage) and not missing important coverages.

3. Documenting the Damage

  • Action: Allow AJR Public Adjusters to document the damage on your property.
  • Solution: AJR will send a licensed adjuster to your property to thoroughly document the damage. We will bring out an estimator to assess damages and take photos, videos, and detailed notes to establish the full extent of the loss, which will be crucial for maximizing your claim. This documentation will often be much more thorough than you might do alone.

4. Estimate of Loss

  • Action: AJR will work with contractors and experts to get an accurate estimate of the cost to repair the damage.
  • Solution: AJR Public Adjusters will hire licensed contractors and specialists to provide detailed estimates of repair or replacement costs. This estimate will form the foundation of your claim. AJR’s expertise ensures that the estimate is fair and comprehensive, covering all necessary repairs and replacements.

5. Filing the Claim

  • Action: AJR will submit the claim on your behalf after you have approved the estimate created.
  • Solution: AJR Public Adjusters will take care of submitting your claim to the Insurance Company and ensure that all required forms and documentation are appropriately filed. We will also ensure that the claim is filed promptly, in line with any time limits stated in your policy.

6. Insurance Company Interaction

  • Action: Allow AJR to communicate directly with your insurance company.
  • Solution: AJR will handle all communication with your insurance company, relieving you of dealing with adjusters, claims representatives, or disputes. We will ensure that your insurer does not undervalue your claim or delay processing, and we will negotiate for the best settlement possible.

7. Insurance Adjuster’s Inspection

  • Action: Coordinate with AJR so the insurance company’s adjuster can inspect your property.
  • Solution: AJR will accompany the insurance company’s adjuster during their inspections of your property. We will ensure the adjuster conducts a thorough evaluation and that no damage is overlooked. AJR will also advocate for your interests if the insurance company’s adjuster misses anything or undervalues the damage.

8. Review Settlement Offer

  • Action: Review the insurance company’s settlement offer with AJR.
  • Solution: Once the insurance company provides a settlement offer, AJR will thoroughly review it. We will assess whether the settlement is fair and based on a full damage assessment

9. Negotiating the Settlement

  • Action: If necessary, AJR will negotiate with your insurance company.
  • Solution: If the initial offer is unsatisfactory, AJR will utilize our 35+ years of experience and continue negotiating with your insurance company to increase the payout. This could involve presenting additional evidence and re-negotiating the repair estimates.

10. Appealing the Decision (if needed)

  • Action: If you disagree with the insurance company’s final decision, AJR will guide you through the appeals process.
  • Solution: If your claim is denied or the settlement is still too low, AJR Public Adjusters will inform you of your options, which begin with an appraisal ( which is explained in your policy), which is your duty before ever filing a lawsuit.  

11. Final Settlement and Repair

  • Action: Accept the settlement and proceed with repairs.
  • Solution: Once AJR has secured a fair settlement, you will receive the payout and can move forward with repairs. AJR will continue assisting you throughout the repair process to ensure the settlement covers all necessary repairs and replacements.

12. Continued Support (if needed)

  • Action: Reach out to AJR for any further assistance after settlement.
  • Solution: Even after the claim is settled, you can continue to rely on AJR to advocate for you.

Key Benefits of Using AJR Public Adjusters:

  • Expert Negotiators: AJR has the knowledge and experience (35+ years) to ensure you get the most money possible for your claim.
  • No Upfront Cost: AJR works on a contingency fee basis, meaning we only get paid a percentage of the settlement when the insurance company issues checks. This makes our services affordable and aligned with your best interests.
  • Less Stress for You: With AJR handling all the paperwork, negotiations, and communication with the insurance company, you can focus on recovering from the loss without worrying about the claims submission process.
  • Maximized Payout: AJR’s goal is to ensure you get the maximum payout possible based on your policy, which often results in higher compensation than if you handled the claim alone.

By utilizing AJR Public Adjusters as your advocate, you’re ensuring that you have a professional on your side who will work hard to get you a fair settlement for your property insurance claim.

Maximize Your Insurance Settlement with AJR

AJR Public Adjusters — Insurance Claim Representation

Your Trusted Partner for Insurance Claims

At AJR Public Adjusters, we specialize in professional representation for property and business owners navigating insurance claims. With over 35 years of experience and an A+ rating with the Better Business Bureau of the Pacific Southwest, our dedicated team negotiates directly with your insurance company to ensure you receive the maximum settlement for your losses, whether from fire, wind, water, theft, hail, or more.

What We Offer:

  • Comprehensive Policy Analysis: We review your insurance policy to ensure you’re taking full advantage of all available coverages.
  • Expert Negotiation: Our experienced negotiators advocate for your best interests, aiming to maximize your settlement.
  • Emergency Support: We understand that emergencies don’t wait. Our voicemail is monitored constantly—leave a message, and we’ll return your call promptly.

Let AJR take the stress out of your insurance claims process. Contact us today at 602-795-5227!

Proactive Tips for Property Insurance Claim Prevention

What are steps to take to help prevent a property insurance claim

Though this may seem counterproductive to our business here at AJR Public Adjusters, we like to provide helpful information. If we can give suggestions to help you protect your property from an insurance claim, that is a plus for everyone involved. We don’t like to see people dealing with the stress of an insurance claim; even when AJR Public Adjusters is the front line to the insurance company, there is still stress on the property owner that we can never alleviate.

Preventing property insurance claims often involves proactive measures to mitigate risks and maintain the safety and security of your property. Here are some steps you can take to prepare and prevent property insurance claims:

  1. Regular Maintenance: Ensure that your property undergoes regular maintenance checks. This includes inspecting the structural integrity, electrical systems, plumbing, and HVAC systems. Fix any issues promptly to prevent them from escalating into larger problems.
  2. Risk Assessment: Identify potential risks to your property such as fire hazards, water damage, theft, or natural disasters. Take steps to mitigate these risks, such as installing smoke detectors, fire extinguishers, security cameras, and alarm systems.
  3. Weatherproofing: Weather-related damage can be a significant risk to your property. Weatherproof your property by sealing windows and doors, reinforcing roofs, and clearing gutters and drains regularly to prevent water damage.
  4. Security Measures: Implement security measures to protect your property from theft and vandalism. This may include installing security alarms, motion-sensor lights, sturdy locks, and security cameras.
  5. Insurance Coverage Review: Regularly review your insurance policy to ensure that you have adequate coverage for your property. Consider additional coverage options for specific risks that may not be included in your standard policy. If you have any questions, please reach out to AJR Public Adjusters at 602-795-5227. We can tell you what we suggest from a claim perspective.
  6. Documentation: Keep thorough records of your property, including photos, receipts, and documentation of valuable items. This will be helpful in the event of a claim, providing evidence of the property’s condition and the value of any lost or damaged items. AJR Public Adjusters uses this information to help document & price your claim for reimbursement.
  7. Emergency Preparedness Plan: Develop an emergency preparedness plan outlining procedures to follow during a disaster or emergency. Make sure all occupants of the property are familiar with the plan and know what to do in case of an emergency. If a claim should occur, your first call to AJR Public Adjusters will help begin the process. We will help you report the claim and get started immediately with our team to help mitigate your damages and secure an estimate to negotiate for settlement.
  8. Training and Education: Educate yourself and others who occupy the property about safety procedures and best practices for preventing accidents and injuries. This may include fire safety training, first aid training, and awareness of potential hazards.
  9. Regular Inspections: Conduct regular inspections of your property to identify any potential hazards or maintenance issues. Addressing problems early can help prevent them from causing more significant damage later on.
  10. Communication with Insurance Provider: Maintain open communication with your insurance provider. Inform them of any changes to your property or occupancy that may affect your insurance coverage.

By taking these proactive measures, you can help minimize the likelihood of property insurance claims and protect your property from damage or loss.

Even after taking the steps above, if your property suffers a property insurance claim, be sure to have AJR Public Adjusters, telephone number 602-795-5227, handy to call us first to let us help you report your claim and begin the recovery process.

Key Steps when Seeking Help from a Public Adjuster for Property Insurance Loss

When your property is damaged from a covered insurance claim, seeking help from a public adjuster for a property insurance loss involves a few key steps:

  1. Research and Selection: Start by researching reputable public adjusters in your area. A great place to start is the Better Business Bureau. These reviews are from actual clients of the business, unlike GOOGLE/YELP, where anyone can leave a review. Look for those with experience handling cases similar to yours and with positive reviews or recommendations from past clients.
  2. Initial Consultation: Contact the public adjusters you’re interested in and schedule an initial consultation. During this conversation, they’ll assess your situation, review your insurance policy, and discuss the fee structure and the services they offer.
  3. Documentation: Gather all relevant documentation related to your insurance claim, including your policy details, photographs or videos of the damage, estimates for repairs or replacements, and any correspondence with your insurance company. At AJR Public Adjusters, we will request this information after receiving your initial phone call. We then review and assess if our involvement will assist with your recovery. If we feel our assistance can further your claim in a positive direction while making it worth your time/money, we will set up a meeting to finalize our engagement.
  4. Engagement: If you decide to proceed, you must sign a contract outlining the terms of the agreement, including the fee arrangement. Make sure you understand all aspects of the contract before signing.
  5. Claim Handling: Once engaged, the public adjuster will handle the entire claims process on your behalf. This includes preparing and submitting the claim, negotiating with the insurance company, and advocating for your best interests to ensure you receive fair compensation for your loss.
  6. Communication: Stay in regular communication with your public adjuster throughout the process. They should keep you updated on the progress of your claim and any developments that arise. At AJR, we pride ourselves on our constant communication with our clients. Always available to answer questions and provide current information regarding the claim. We have actually had clients in the past requesting less communication; after seeing the thorough job AJR provides, they didn’t want to know every small detail, just wanting to be involved in the large decisions and reap the benefits of our engagement with the final settlement.
  7. Resolution: The goal is to reach a favorable resolution to your claim.

Remember, it’s essential to choose a reputable and experienced public adjuster who will work diligently to maximize your insurance claim settlement while minimizing your stress and hassle during the process.

AJR Public Adjusters have the experience of representing clients for over 35 years. With your next claim, give us a call first to speak with us personally about your claim.

We look forwad to hearing from you.

602-795-5227 – AJR Public Adjuster Website