AJR Public Adjusters pleased to announce re-accreditation with Better Business Bureau serving the Pacific SouthWest

AJR Public Adjusters LLC Earns BBB Accreditation

AJR Public Adjusters LLC is committed to ethical business practices 

This week, AJR Public Adjusters LLC announced its recent re-accreditation by Better Business Bureau Serving the Pacific Southwest (BBB). As a BBB Accredited Business, AJR Public Adjusters LLC is dedicated to promoting trust in the marketplace and upholding high standards for honest business behavior. 

Now more than ever, customers want to trust companies they do business with, and BBB is committed to building that trust. BBB Accreditation is an honor, and not every business qualifies. The dedicationAJR Public Adjusters LLC has displayed to earn this accreditation shows the high level of commitment they have for not only their customers, but for the community in which they operate. 

“We are pleased to join a community of businesses committed to doing things the right way,” said Stacy Horowitz.  “We value building trust with our customers, and our BBB Accreditation is a public display of our commitment to excellence and maintaining high ethical standards.”

BBB Accredited Businesses adhere to BBB’s Standards for Trust, a comprehensive set of policies, procedures and best practices representing trustworthiness in the marketplace. The standards call for building trust, embodying integrity, advertising honestly, telling the truth, being transparent, honoring promises, being responsive and safeguarding privacy. 

To learn more about AJR Public Adjusters LLC, please visit their BBB Business Profile at http://www.publicadjusteraz.com or contact Stacy @ 480-519-9199. 

About AJR Public Adjusters LLC

Bruce and Stacy relocated to Phoenix, AZ from Charleston, SC in 2013 to establish AJR Public Adjusters, LLC After a successful nine years in the Low Country of South Carolina, a decision was made to venture out west and re-establish the company with a new name that more closely describes the services provided.

Bruce has more than a quarter of a century of experience and is highly qualified to lead his clients through the maze of confusion in the insurance industry.  

Bruce was born into a family of public adjusters and joined the family business full time right after college. Bruce was a principal at this firm which is one of the largest and oldest “90 years” public adjusting firms in the tristate area that employs over 30 public adjusters.  Bruce’s knowledge and experience are unmatched in the Valley.  

After working 17 years in the family business, Bruce wanted to be able to provide personal, attentive service to the clients he was servicing. Bruce and Stacy relocated to Charleston, SC, from Philadelphia, PA in 2005 and established AJR Insurance Consultants, LLC.

Prior to establishing AJR, Stacy had a successful career in sales for Aetna/US Healthcare in the Philadelphia region, The Embassy Row Hotel in Washington DC, Western Union in the Northern New Jersey Region and PTS Learning Systems; computer training materials in Philadelphia. Her experience exposed her to the insurance, hotel, management, healthcare, telecommunications and information technology industries. It is with this broad experience in the business world that Stacy oversees the marketing and administrative duties at AJR.

Bruce is certified and licensed in Arizona and is a member of the National Association of Public Insurance Adjusters (NAPIA) and adheres to a strict code of ethics. Bruce keeps up on current insurance regulations by constantly completing insurance education courses.  

AJR works on behalf of homeowners and business owners to ensure that once damage has occurred, the property owner takes full advantage of all aspects of his/her insurance policy.
Contact our public insurance adjusters in Phoenix, Arizona, to make sure no detail is missed when filing your claim.

About the Better Business Bureau Serving the Pacific Southwest. 

For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2020, people turned to BBB more than 220 million times for BBB Business Profiles on 6.2 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico. Incorporated locally in 1938, BBB Serving the Pacific Southwest serves Greater Arizona and Southern California, providing critical tools to ignite success including mentorship, online products and access to capital. Our objective expertise educates the community on ethical behavior in the marketplace and how businesses can build trust.

You’ve suffered a property insurance loss, do you know what your insurance policy really covers?

Homeowners purchase home insurance to protect their homes and personal property.  

After an insurance loss is not the time, you want to learn that it will not cover everything you have lost in your claim.

The article attached here explains a little further and discusses some common misunderstandings regarding insurance

https://www.nuco.com/fcs/2021/09/13/understanding-insurance-and-why-it-doesnt-cover-everything/?cmp_share

TakeAways

  1. Insurance is a for-profit industry providing services to those who buy a policy.
  2. Insurance does not pay for maintenance issues.
  3. Insureds sometimes look at cost and don’t look at coverage.
  4. Some agents take the easy way out and tell insureds they are covered for most catastrophic losses without providing details.
  5. Insureds may not understand that their policy is not a replacement cost policy and only covers actual cash value. — this comes into play when settlement is determined.  

This confusion reiterates the need for a licensed Public Adjuster to represent your interests from start to finish with your claim.

We are your A+ rated Better Business Bureau Public Insurance Adjuster here in Phoenix, Arizona, representing clients all over State 48.

AJR Public Adjusters — 602-795-5227 — info@ajrpa.com

How to request a copy of your insurance policy

After a claim occurs, one of the first questions we ask policyholders is, “Do you have a full copy of your insurance policy?”

The reason for this question is this is “the Bible,” letting us know as your potential representative, what coverages you have in your policy that will enable us to assist you with your claim.

There are clauses and information that mean something to AJR, with our 32 + year experience. Knowing where to look in the policy for additional coverages is the benefit of hiring an experienced public adjuster to represent you with your insurance claim.

This policy was probably given to you when you first signed up with the insurance company. Over the years, the insurance company may have only sent renewal letters and not the complete policy again.

A sample letter adapted from a United Policyholders template shows how to request your insurance carrier this policy that is needed to negotiate your claim for you. 

Sample Letter Requesting Complete Copy of Homeowners Policy

NOTE: This letter is a sample that must be customized to fit the facts of your individual situation and claim. All bracketed and underlined portions must be completed or revised before sending. Use this letter to request a complete copy of your homeowners’ policy from your insurance company.

(Date)

(Name of adjuster or highest ranking ins. co. employee) (Name of Insurance Co.)

(Address)

Re: Claim Number _____________

Date of Loss: __________________

Name of Insured: _______________________ Address of Insured Property: _____________

Dear [INSURANCE COMPANY],

Please send me a complete and certified copy of my homeowner’s insurance policy, including all declarations, endorsements, riders, and any changes to the insurance policy that would affect coverage at the time of the above-noted loss. Please send it to the mailing address listed below within fifteen (15) calendar days of this letter’s date.

Thank you in advance for your prompt handling of my request. I look forward to receiving the above-requested documents and working with [INSURANCE COMPANY] to complete the claim process.

Sincerely,

YOUR NAME MAILING ADDRESS

================================================================

Call AJR Public Adjusters first with your next insurance claim.

We can be reached at (602) 795-5227 or claims@betterclaimresults.com

http://www.betterclaimresults.com

Another 5 STAR Better Business Bureau Review

AJR is honored to receive another 5 STAR Better Business Bureau Review. We feel fortunate when clients can locate us and put us to work as their advocate. 

As LG says,On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when AJR stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that, right!”

Better Business Bureau Review

To secure an 8,000% increase doesn’t happen every day, but we work our hardest to ensure we represent our clients with the utmost professionalism and tenacity.

With your next insurance claim call AJR first.  Let us review your situation and let you know how we might help.

 

AJR Public Adjusters — 602-795-5227 

info@betterclaimresults.comAJR LOGO

 

Honored to be recognized once again by YELP as Best Public Adjuster, Phoenix, Arizona January 2019

AJR does not take this position lightly.  We strive to handle our claims in a professional manner, while providing excellent customer service to our clients.  It is a strong testament to our services when our clients choose to share their experiences, here.

With all the turmoil in business today, with companies folding, you may wonder what position do I have if my insurance carrier goes under and files for bankruptcy. What happens when an insurer fails is a good article from National Underwriter explaining the rights you have as a policyholder.  All is not lost.

Anytime you need a consultation regarding an insurance claim call AJR first.  By calling first you put yourself in the best situation to recover all that you are entitled to for your loss.

AJR can be reached at 602-795-5227 or Send AJR an email message

 

How are my Fine Arts Covered in my Insurance Claim?

Beauty is in the eye of the beholder.

Fine Art to one policyholder may not be the same for another.  Questions always arise how are my collectibles, fine arts treated in my insurance claim.  Below please find an analysis by The National Underwriter Company regarding this issue.

Highlights

Once it is determined whether an object is a fine art, it must be determined how the property should be insured.  There are sixteen named perils, and if one of those does not damage the property, there is no coverage.

There are special limits, most do not apply to true fine arts.  Coins have a special limit, as does silverware, gold ware, platinum ware including tea sets, gold silver and platinum, although some may not actually be fine arts.

The best option is to schedule the property into the homeowners policy with the Scheduled Personal Property Endorsement.

READ BELOW FOR FURTHER DESCRIPTION

Insuring Your Fine Arts

 

 

AJR Public Adjusters

602-795-5227

www.betterclaimresults.com

 

Unauthorized Practice of Public Adjusting

Over the years we have encountered future clients who state, “Oh the contractor said they will assist with my claim.  They will talk to the Insurance Company and negotiate figures”

This is deemed as the UPPA — Unauthorized Practice of Public Adjusting and a  ruling was upheld in Texas pertaining to this act.  Read further a blog presented by NAPIA, (National Association of Public Insurance Adjusters), specifically spelling out how this ruling was reached and the ramifications of such practice.

Untitled
UPPA Verdict Upheld

Untitled 2
Continued

Policyholders always want to be informed by the individuals representing them, what their representation involves.  Always remember, only licensed Public Insurance Adjusters and lawyers are able to represent you with insurance property claims.

Fire in Vacation Home, BBB A+ Review

Appreciating our valued clients who choose to share their experiences about working with AJR, here is another A+, Better Business Bureau Review.

Thank you to our valued clients — Margi & Wayne Cook for your very kind words.

HERE

 

AJR Public Adjusters — 602-795-5227

Denial of Coverage due to misrepresentation

Many times we are asked the question, What if I forgot to mention something in my application?

According to our research via FC&S, The National Underwriter Company, the application is the standard by which the policy was written.  If you do not disclose completely your situation, this is cause for voiding the policy, and gives the insurance company an out to pay for a loss.

Remember the obligation is on the potential policyholder to disclose all information.  If it is discovered you misled the insurance company, that policy is null and void.  Lesson learned, disclose any and all information when applying for property insurance.

Read Below analysis from the leading investigative agency in the industry, FC&S.

screen-shot-2017-01-19-at-1-39-43-pm-2Any questions always remember you can call AJR, 602-795-5227.

http://www.betterclaimresults.com

 

Why would I need Riot Insurance?

Today many people are not satisfied with the direction of the country.  Some upset individuals resort to protesting peacefully, others begin riots.  We often wonder how our businesses are covered should a demonstration break out near our business.

See the article below from National Underwriters, describing what coverages are are an option for policyholders to purchase prior to these cases.

FIVE KINDS OF INSURANCE YOU’LL BE

GRATEFUL YOU BOUGHT

AFTER A RIOT

By Rosalie L. Donlon, PropertyCasualty360.com

In a sad commentary on the state of race relations in some parts of the country and ongoing tensions between citizens and the police, Charlotte, North Carolina, protests after a recent shooting escalated into rioting in the streets.

Like the riots in Baltimore in 2015, many victims of the violence are small-business owners whose properties are unfortunately located in the line of fire.

When the dust settles—in days or weeks—those property and business owners will be looking to their insurance companies to help make them whole.

“Businesses with claims should contact their insurance professional as soon as possible. In addition, they should take steps to safeguard their business, including boarding any broken windows to prevent looting,” said Loretta Worters, vice president of the New York City- based Insurance Information Institute.

In some cases, coverage will be under a commercial general liability policy while other coverage may be available under a businessowners policy, although coverage may be more limited.

Worters provided the following overview of the five main types of insurance that will be important in the aftermath of the riots:

1. Property Damage

In most cases, business owners whose property is damaged by riot or civil commotion and looting are covered. The “rioting” definition covers looting by participants who steal merchandise or other property from the premises, as well as fire and vandalism.

Depending on the policy, a business may also have glass coverage if the glass store front has been destroyed by the riots. Some policies require the purchase of plate-glass-window insurance as an additional coverage.

2. Business Interruption

Businesses that must suspend operations or limit their hours because of rioting will have coverage on their business interruption (also known as business income) policy if there is direct physical damage to the premises of such magnitude that the business must suspend its operations.

Coverage depends on the individual policy, but typically begins after a waiting period of twenty-four to seventy-two hours and lasts for a period of two weeks to several months, depending on what the business owner opted for when purchasing the policy. Typically, business interruption reimburses a business owner for lost profits and continuing fixed expenses during the time that a business must stay closed while the premises are being restored because of physical damage from a covered peril.

Physical damage to other property that prevents customers or employees from gaining access to the business is also covered, although subject to a similar waiting period of twenty-four to seventy-two hours.

Reductions in business income associated with fear of traveling to a location, in addition to closure to areas by authorities because of a heightened state of alert, would not be covered by business interruption policies. These are the kinds of losses businesses in Miami faced over the summer with the threat of Zika virus, and businesses around the Gulf Coast expected after the Deepwater Horizon oil spill, for example.

3. Civil Authority

If civil authority—that is, the police, fire department, state or local government, or a military authority—keep people away from an area, there is generally coverage for lost business income and extra expense through a civil authority endorsement (which typically is purchased separately). In North Carolina, for example, Gov. Pat McCrory declared a state of emergency and began the process toward deploying the National Guard and the state Highway Patrol to assist local police.

Coverage includes curfews and other restrictions on access to a place of business, and usually begins seventy-two hours after the time of the first action of civil authority. Again, there has to be either direct damage to the covered property or property adjacent to the premises as it is described in the insured’s policy. The coverage time period most commonly stated in this endorsement is either fourteen or thirty consecutive days.

4. Extra Expense Insurance

Extra expense insurance reimburses your company for a reasonable sum of money that it spends, over and above normal operating expenses, to avoid having to shut down during the restoration period. Usually, extra expenses will be paid if they help to decrease business interruption costs.

In some instances, extra expense insurance alone may provide sufficient coverage, without the purchase of business interruption insurance.

5. Other Coverages

Individuals may also have some coverage for theft, looting, or fire under their auto insurance policies, if they have optional comprehensive coverage

Generally, theft from looting and damage to a residence from rioting also would be covered by homeowners or renters insurance.
“These riots are a reminder to business on the need for business interruption insurance,” said Worters. “Each day a business remains

closed is another day of lost revenue.”

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice is required, the services of a competent professional person should be sought.

Privacy Policy [New] Contact Us Copyright © 2016 ALM Media, LLC. All Rights Reserved.