AJR Public Adjusters pleased to announce re-accreditation with Better Business Bureau serving the Pacific SouthWest

AJR Public Adjusters LLC Earns BBB Accreditation

AJR Public Adjusters LLC is committed to ethical business practices 

This week, AJR Public Adjusters LLC announced its recent re-accreditation by Better Business Bureau Serving the Pacific Southwest (BBB). As a BBB Accredited Business, AJR Public Adjusters LLC is dedicated to promoting trust in the marketplace and upholding high standards for honest business behavior. 

Now more than ever, customers want to trust companies they do business with, and BBB is committed to building that trust. BBB Accreditation is an honor, and not every business qualifies. The dedicationAJR Public Adjusters LLC has displayed to earn this accreditation shows the high level of commitment they have for not only their customers, but for the community in which they operate. 

“We are pleased to join a community of businesses committed to doing things the right way,” said Stacy Horowitz.  “We value building trust with our customers, and our BBB Accreditation is a public display of our commitment to excellence and maintaining high ethical standards.”

BBB Accredited Businesses adhere to BBB’s Standards for Trust, a comprehensive set of policies, procedures and best practices representing trustworthiness in the marketplace. The standards call for building trust, embodying integrity, advertising honestly, telling the truth, being transparent, honoring promises, being responsive and safeguarding privacy. 

To learn more about AJR Public Adjusters LLC, please visit their BBB Business Profile at http://www.publicadjusteraz.com or contact Stacy @ 480-519-9199. 

About AJR Public Adjusters LLC

Bruce and Stacy relocated to Phoenix, AZ from Charleston, SC in 2013 to establish AJR Public Adjusters, LLC After a successful nine years in the Low Country of South Carolina, a decision was made to venture out west and re-establish the company with a new name that more closely describes the services provided.

Bruce has more than a quarter of a century of experience and is highly qualified to lead his clients through the maze of confusion in the insurance industry.  

Bruce was born into a family of public adjusters and joined the family business full time right after college. Bruce was a principal at this firm which is one of the largest and oldest “90 years” public adjusting firms in the tristate area that employs over 30 public adjusters.  Bruce’s knowledge and experience are unmatched in the Valley.  

After working 17 years in the family business, Bruce wanted to be able to provide personal, attentive service to the clients he was servicing. Bruce and Stacy relocated to Charleston, SC, from Philadelphia, PA in 2005 and established AJR Insurance Consultants, LLC.

Prior to establishing AJR, Stacy had a successful career in sales for Aetna/US Healthcare in the Philadelphia region, The Embassy Row Hotel in Washington DC, Western Union in the Northern New Jersey Region and PTS Learning Systems; computer training materials in Philadelphia. Her experience exposed her to the insurance, hotel, management, healthcare, telecommunications and information technology industries. It is with this broad experience in the business world that Stacy oversees the marketing and administrative duties at AJR.

Bruce is certified and licensed in Arizona and is a member of the National Association of Public Insurance Adjusters (NAPIA) and adheres to a strict code of ethics. Bruce keeps up on current insurance regulations by constantly completing insurance education courses.  

AJR works on behalf of homeowners and business owners to ensure that once damage has occurred, the property owner takes full advantage of all aspects of his/her insurance policy.
Contact our public insurance adjusters in Phoenix, Arizona, to make sure no detail is missed when filing your claim.

About the Better Business Bureau Serving the Pacific Southwest. 

For more than 100 years, the Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2020, people turned to BBB more than 220 million times for BBB Business Profiles on 6.2 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico. Incorporated locally in 1938, BBB Serving the Pacific Southwest serves Greater Arizona and Southern California, providing critical tools to ignite success including mentorship, online products and access to capital. Our objective expertise educates the community on ethical behavior in the marketplace and how businesses can build trust.

Alien Coverage

The title of my post may seem crazy.

Aliens, why are we securing coverage for this?

Well it seems as if there is somewhere to obtain insurance.

Read here for more information.

ALIENS AND INSURANCE

Did you know — the International Academy of Astronautics (IAA) Institute has a detailed plan for how to announce an event of extraterrestrial discovery. In 1989, the IAA adopted the Declaration of Principles Concerning Activities Following the Detection of Extraterrestrial Intelligence. Revised in 2010, it is now referred to as ‘The First Protocol’.

So we pursue the question, ‘what if’ there was an alien invasion? What if aliens visit and cause bodily injury or property damage? Is insurance available to cover such liabilities?

UFO and Alien Possibilities

The search for aliens has been ongoing for decades. Because of NASA discoveries, about half of humans are convinced that alien life exists. In fact, scientists and astronomers are still theorizing and disagreeing over whether the interstellar Oumuamua was an asteroid, a comet or something else entirely.

Alien Abduction Insurance

No discussion of extraterrestrial insurance would be complete without addressing the possible risk of alien abduction. Alien Abduction Insurance (AAI), a/k/a UFO insurance, supposedly covers the insured in event he or she can provide verification of abduction by non-human life forms, or aliens.

In 1994, a company now known as UFO Abduction Insurance Company insured 35,000 Americans against being kidnapped and eaten by aliens. Today, this company sells a $10 million policy and has sold more than 100,000 policies, with at least two paid out claims.

UFO Abduction Insurance Company is not the only policy option.
Lloyds of London has sold approximately 20,000 alien policies, according to Sunlife UK.

In 2018, Insurance Business reported that Budget Insurance in the UK was promoting a new Alien Abduction Insurance policy option, offering to add their interested homeowner policyholders to a waiting list.

ISO Coverages

Let’s explore some of the coverages and exclusions under the ISO Homeowners 3 form, the Commercial Property, and General Liability coverage forms:

Homeowners

If a UFO (unidentified flying object) lands on and destroys your house, there is no exclusion for that damage. However, if the UFO lands on the ground causing holes, that damage would fall under the land exclusion. Should the UFO leave any parts to be removed, that debris removal expense is not covered, as debris removal is for covered property and UFOs are not covered property. They can be seen as aircraft and are excluded.
Should aliens come into and destroy the home, there would be coverage for that direct physical loss.

Under the HO 00 03 personal property is covered on a named perils basis, and there is no named peril for aliens eating the coffee table. Insureds concerned about alien invasions should consult their agent about an HO 00 05.
If the UFO or aliens harm non-residents, for example, neighbors taking refuge in your house, then first aid and medical payments coverage would extend to those persons, subject to the terms of Coverage F – Medical Payments to Others. If your neighbors bring personal property with them and the alien forces an insured to destroy their property, up to $1,000 is available to replace that property.

There is an exception under the expected or intended injury exclusion for “bodily injury” resulting from the use of reasonable force to protect persons or property. If an alien came onto your residence threatening damage or bodily harm, you could use force to defend yourself and the policy would defend you against claims of injury from the alien.

If an alien infects you with a communicable disease, and you then infect others, no coverage will apply for any resulting bodily injury or property damage arising out of this communicable disease.

General Liability

The ISO general liability coverage form provides third-party liability coverage for bodily injury or property damage sustained by the insured. The form includes several provisions that would apply in event of bodily injury or property damage caused by or resulting from a UFO or alien.
The exception to the expected or intended injury exclusion would apply in the protection of persons or property.
Coverage C – Medical Payments will be available for accidents from just about anything that might happen to others on your property, up to its limit of insurance. Note however that anything excluded under Coverage A is also excluded under Coverage C.

Commercial Property

Under the Causes of Loss forms (Basic, Broad and Special), coverage extends to contact with a spacecraft, which should include a UFO. If deemed vandalism, there should be coverage for any property damage perpetrated by an alien.
However, if the government has to seize or destroy your property to protect it from the aliens, there would only be coverage for damage from the government destroying property to prevent spread of a fire.

If the alien damages property and it has to be torn down and the debris removed, the Ordinance Or Law exclusion would apply.
There is an exclusion for loss or damage caused by or resulting from artificially generated electrical, magnetic or electromagnetic energy. The question is would this type of energy from an alien be natural or artificial? Aliens may discharge such energy naturally; it would need to be determined if the aliens emitted this energy randomly without intent or if they could direct the energy at will.

Business Income and Extra Expense

Business income/extra expense coverage will follow the covered causes of loss, exclusions and limitations of the applicable Cause of Loss form shown in the Declarations. With respect to the Additional Coverages, coverage will apply if the applicable Cause of Loss form that applies to the described premises covers the actual loss or damage.
If aliens set fire to the fireworks factory, then a civil authority will likely cordon off the immediate area and order the entire block be evacuated, prohibiting access to the area while they hose everything down and put out additional fires ignited by sparks. If the insured’s business is within the prohibited area, Civil Authority coverage will begin 72 hours from the time access to the described premises was first prohibited and will last for up to four weeks.

Alien as Insured

Lastly, would an alien be eligible to purchase an insurance policy? Well, that would depend if that alien were an ‘individual’. When a term is not defined, we look to its common meaning and standard definition. Wikipedia defines an individual in part as, “…that which exists as a distinct entity…” The Free Dictionary defines an individual in Part 1. as, “of or relating to an individual, especially a single human; [or] by or for one person.” Part 2 of the definition is “Existing as a distinct entity; separate”. Depending on how broadly the carrier interprets the definition of ‘individual’, an alien might conceivably be granted eligibility to purchase a commercial insurance policy.

The homeowners policy however uses the term ‘person’ in lieu of ‘individual’. As all of the common definitions for person include “human” in the definition, it is unlikely that an alien could purchase a homeowners policy.

Hopefully, we will not be forced to put these coverages to the test. May the force be with you….

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice is required, the services of a competent professional person should be sought.

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Honored to be recognized once again by YELP as Best Public Adjuster, Phoenix, Arizona January 2019

AJR does not take this position lightly.  We strive to handle our claims in a professional manner, while providing excellent customer service to our clients.  It is a strong testament to our services when our clients choose to share their experiences, here.

With all the turmoil in business today, with companies folding, you may wonder what position do I have if my insurance carrier goes under and files for bankruptcy. What happens when an insurer fails is a good article from National Underwriter explaining the rights you have as a policyholder.  All is not lost.

Anytime you need a consultation regarding an insurance claim call AJR first.  By calling first you put yourself in the best situation to recover all that you are entitled to for your loss.

AJR can be reached at 602-795-5227 or Send AJR an email message

 

BEWARE — Solicitations from Unlicensed Public Adjusters and Repair Schemes

It is that time of year here in Arizona, monsoon season is in full swing.  Natural disasters are a normal occurrence over the summertime and consumers should be on their toes.

Here is an recent article dated July 12, 2018, released by the Idaho Department of Insurance, making the public aware of unlicensed individuals who are acting as public insurance adjusters for losses from hail storms.  Different state, same issue.  Public needs to be aware of individuals they hire to represent them with insurance claims.

This article points out an interesting situation that everyone should be aware of.

“Public adjusters often have mutual relationships with contractors, and may even be compensated by contractors  who are performing work in conjunction with damages caused by the insured loss; however, any compensation or financial interest must be disclosed by the public adjuster in writing to you as the policyholder”.

 

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AJR has NO “kick-back” relationship with any contractor, roofer, plumber.  We do not accept any money from others working on your job.  Our number one goal is to maximize your settlement for you, then get paid our percentage from the policyholder.  No settlement money is exchanged elsewhere regarding your claim.

It is always best to research anyone you plan to hire for representation with a covered insurance claim.  Some good sites that help with research to locate licensed, reputable firms are the Better Business Bureau, The National Association of Public Insurance Adjusters, NAPIA and the Arizona Department of Insurance.

 

AJR Public Adjusters,

602-795-5227, telephone

480-519-9099, Bruce Horowitz, President

AJR Public Adjuster Website

 

 

What happens to extra living expenses if the named insured wants to live separately after a fire?

After an insured loss, the insurance company pays for additional living expenses until the property is repaired to pre-loss condition.

Once settled into temporary residence, the couple decides to part ways.  The Insurance Company is not obligated to pay for two temporary residences. Their responsibility is to provide a normal standard of living, which at the time of the loss was a joint home.

Insureds can choose to split existing payment between two homes.  The insurance company has no obligation to pay on two residences.

Additional Living Expense Not Covered for New Standard of Living

 

Is Wind Driven Rain Covered Under My Homeowners Policy?

As Monsoon season has passed here in Arizona, we at times still are experiencing rains of significant proportions.  Clients have recently asked us about damage that has occurred over the years due to Monsoon Seasons.

A HO policy 00 03 05 11 with and endorsement of HO 32 32 06 12, states that  constant repeated discharge, seepage, or leakage of water excluded.  This coverage pertains to repeated wind-driven rain that causes hidden damage, mainly rot, and water damage to insulation that cannot be seen.

There is an exception for mold that is hidden behind walls that applies to water caused by heating, plumbing, air conditioning system, sprinkler system, or household appliance, or storm drain or water steam/sewer pipes off premises.  The endorsement excludes water caused by repeated seepage or leakage.  Wind driven rain is not repeated leakage or seepage, it is forced by the wind.   Wind-driven rain is excluded under the water exclusion.  Therefore this is not a covered loss.

via Summit Business Systems.

Monsoon Season is OVER…Tips for filing claims

Now that the calendar reads October 1, 2015, Monsoon season is technically in the books for the 2015 year.
If you find yourself in a situation with damages from the storms, there are some things you can/should do immediately.

When damage occurs originally you should have contacted a licensed Public Insurance Adjuster.  The adjusters job is to represent your interests alone, not the insurance company.  The public adjuster will help you garner estimates for the property reconstruction and assist in negotiations with the insurance company.  The insurance company is not on your side and is out to protect their bottom dollar.  You need professional, experienced representation to ensure you are receiving maximum coverage for all clauses you have been paying over the years.

One of the biggest comments we hear constantly is, “They have been my insurance company forever.  I pay my premiums on time, all the time.”  Unfortunately when claims occur, your loyalty over the years does not come into consideration, when the insurance company needs to pay out for your claim.

When looking for a Public Adjuster, confirm you are speaking with experienced, licensed professionals.  The more experience the adjuster has, as with anything, the more prepared they are to negotiate on your behalf and secure an extraordinary settlement.

Here is a link to a segment produced by CBS 5 in Phoenix talking about recovery from insurance companies.  AJR’s own Bruce Horowitz is quoted, how to approach monsoon claims and protect your rights.

 

AJR Public Adjusters –602-795-5227 —www.betterclaimresults.com

More FAQ for hiring a Public Adjuster for your next property loss.

Your property/community/business has suffered property damage (fire, hail, wind, flood, water), NOW WHAT?

Your first inclination might be to contact your insurance carrier, but this may not be in your best interests. With all your personal and work commitments it may not be feasible for you to monitor and ensure your claim is being handled properly. Why not level the playing field with the insurance company?

WHY HIRE A PUBLIC ADJUSTER?

 Your insurance company has professional adjusters to represent their interests. As a policyholder you are entitled to hire a professionally state licensed adjuster to represent your interests. The public adjuster has experience and knowledge to assist in preparing, documenting and negotiating claims. Adjusters have reviewed several policies prior to yours and know where to look in the policy to make sure your claim is filed for all the coverage’s you have paid for. Often times finding money that otherwise would have been overlooked.

The adjuster you hire should be experienced, licensed with the state and working for a reputable company who has a clean record with the insurance department. All adjusters need to be licensed and their company also needs to hold a license with the Arizona Department of Insurance.

FEE FOR PUBLIC ADJUSTER

The Public Adjuster is paid a contingency fee of the total monies received from the insurance company. The fee can range from 5% – 20% depending on the size of the claim, and is due at the time money is released from insurance company.

DUTIES OF PUBLIC ADJUSTER

 To act as your representative in negotiating and dealing with the insurance company adjuster. Relieve your stress by engaging in discussions and negotiations with the insurance company on your behalf to maximize your recovery. The public adjuster brings in their experts/contractors to estimate and measure the damage independent of the insurance companies estimate. This estimate then provides the framework for the negotiating the adjuster will do with the insurance company.

SOME GOOD QUESTIONS TO ASK PRIOR TO SIGNING CONTRACT:

  •  How many years have you been a licensed Public Insurance Adjuster?
  •  May I have references or see testimonials from previous clients?
  •  Will you personally handle my claim for me?
  •  Will you keep me in the loop and inform me of all outstanding issues   with my claim?

WHEN TO ENGAGE A PUBLIC ADJUSTER:

Ideally the public adjuster should be involved in the claim from the beginning including helping you report the claim.  This is not to say you should feel rushed or pressured after a claim occurs to immediately hire the first person that approaches you. Investigate the company and the individual who will be acting as your representative.

SOME THINGS TO LOOK OUT FOR:

 In the State of Arizona contractors are not authorized to represent you in insurance claim negotiations, nor are they professionally licensed or regulated by the state insurance/department agency to do so.

Relying on your insurance company to fairly calculate the amount of damage and what you are owed might not result in a full or fair settlement. The company adjuster who is sent out is measuring the loss for the insurance company not for you.   As the policyholder you are entitled to have the claim loss accurately measured and then be reimbursement for all that you have lost.

BENEFITS OF HIRING A GOOD PUBLIC ADJUSTER: 

  •  An experienced and skilled licensed professional to work on your team.
  •  Someone who understands intricacies of policy and assists in recovering all that you are entitled to
  • Strong advocate on your side to help provide more input and negotiating leverage for the final insurance settlement, more than you may have had on your own.

 

 

AJR Public Adjusters.

With close to 30 years licensed experience in the Public Adjusting field handling claims of all dollar amounts for losses due to fire, flood, water, hail, dust, theft, etc.

www.betterclaimsresults.com

 

8 quick tips: Why hire a Public Adjuster? How does it help ME?

1.     Your property/community has suffered property damage (fire, hail, wind, flood, water), NOW WHAT?

Your first inclination might be to contact your insurance carrier, but this may not be in your best interests. With all your personal and work commitments it may not be feasible for you to monitor and ensure your claim is being handled properly. Why not level the playing field with the insurance company? 

2.     WHY HIRE A PUBLIC ADJUSTER? 

Your insurance company has professional adjusters to represent their interests. As a policyholder you are entitled to hire a professionally state licensed adjuster to represent your interests. The public adjuster has experience and knowledge to assist in preparing, documenting and negotiating claims. Adjusters have reviewed several policies prior to yours and know where to look in the policy to make sure your claim is filed for all the coverage’s you have paid for. Often times finding money that otherwise would have been overlooked.

The adjuster you hire should be experienced, licensed with the state and working for a reputable company who has a clean record with the insurance department. All adjusters need to be licensed and their company also needs to hold a license with the Arizona Department of Insurance.

 

3.     FEE FOR PUBLIC ADJUSTER

 The Public Adjuster is paid a contingency fee of the total monies received from the insurance company. The fee can range from 5% – 20% depending on the size of the claim, and is due at the time money is released from insurance company.

 

4.     DUTIES OF PUBLIC ADJUSTER

To act as your representative in negotiating and dealing with the insurance company adjuster. Relieve your stress by engaging in discussions and negotiations with the insurance company on your behalf to maximize your recovery. The public adjuster brings in their experts/contractors to estimate and measure the damage independent of the insurance companies estimate. This estimate then provides the framework for the negotiating the adjuster will do with the insurance company.

 

 

5.     SOME GOOD QUESTIONS TO ASK PRIOR TO SIGNING CONTRACT:

  •  How many years have you been a licensed Public Insurance Adjuster?
  •  May I have references or see testimonials from previous clients?
  •  Will you personally handle my claim for me?
  •  Will you keep me in the loop and inform me of all outstanding issues    with my claim?

 

 

6.     WHEN TO ENGAGE A PUBLIC ADJUSTER:

 Ideally the public adjuster should be involved in the claim from the beginning including helping you report the claim.  This is not to say you should feel rushed or pressured after a claim occurs to immediately hire the first person that approaches you. Investigate the company and the individual who will be acting as your representative.

 

 

7.     SOME THINGS TO LOOK OUT FOR:

 In the State of Arizona contractors are not authorized to represent you in insurance claim negotiations, nor are they professionally licensed or regulated by the state insurance/department agency to do so.

Relying on your insurance company to fairly calculate the amount of damage and what you are owed might not result in a full or fair settlement. The company adjuster who is sent out is measuring the loss for the insurance company not for you.   As the policyholder you are entitled to have the claim loss accurately measured and then be reimbursement for all that you have lost.

 

 

8.     BENEFITS OF HIRING A GOOD PUBLIC ADJUSTER:

  •  An experienced and skilled licensed professional to work on your team.
  •  Someone who understands intricacies of policy and assists in recovering all that you are entitled to
  • Strong advocate on your side to help provide more input and negotiating leverage for the final insurance settlement, more than you may have had on your own.

Hey Arizona, Do You have 30 seconds?

Take 30 seconds to hear why YOU need a Public Adjuster for your next insurance claim.

Handling losses for claims including:

FIRE, WIND, WATER, THEFT-VANDALISM, HAIL, MONSOON, HABOOB,  COLLAPSE,  TORNADO, PLUMBING LEAKS,  SMOKE, EXPLOSION,  ROOF DAMAGE,  BUSINESS INTERRUPTION,  LIGHTNING STRIKE DAMAGE,  BUILDING CAR DAMAGE, ETC…

AJR PUBLIC ADJUSTERS   WWW.BETTERCLAIMRESULTS.COM

602-795-5227