Expert Public Adjusters in Arizona: Get Maximum Claim Compensation

AJR Public Adjusters, LLC is a trusted and experienced public adjusting firm based in Phoenix, Arizona, dedicated to representing policyholders—not insurance companies—in property insurance claims. With over 35 years of industry expertise, AJR specializes in managing a wide range of property loss claims, including fire, water damage, theft, hail, monsoon, and hurricane-related damages .​

Founded by Bruce L. Horowitz, a seasoned public adjuster with a legacy in the field, AJR Public Adjusters is committed to providing personalized and attentive service to clients throughout Arizona . The firm offers comprehensive claim handling services, from initial damage assessment and policy review to detailed documentation and negotiation with insurance companies, ensuring clients receive fair and maximum compensation for their losses.

AJR Public Adjusters holds an A+ rating from the Better Business Bureau and is a proud member of the Rocky Mountain Association of Public Adjusters (RMAPIA) and also the National Association of Public Insurance Adjusters (NAPIA), always adhering to the highest standards of ethics and professionalism in the industry .​

For property owners facing the challenges of insurance claims, AJR Public Adjusters stands as a reliable advocate, offering expert guidance and dedicated representation to navigate the complexities of the claims process

Get Professional Insurance Claim Help Before It’s Too Late

It was a stormy night when Sarah’s home suffered significant damage. The winds were fierce; by morning, part of her roof had collapsed, her living room flooded, and several of her belongings were ruined. Devastated, she immediately called her insurance company to start the claims process. Confident that the process would be straightforward — after all, she’d paid her premiums for years, and the policy was supposed to cover this kind of damage — Sarah didn’t hesitate to make the call.

However, Sarah didn’t know that this initial contact with the insurance company was a critical moment in the claims process. She should have contacted the local NAPIA firm AJR Public Adjusters immediately before contacting her insurance company to ensure her interests were fully represented. By contacting the licensed local Arizona AJR Public Adjusters immediately, Sarah could have ensured that her damages were accurately documented, the full scope of loss was assessed, and the insurance company wouldn’t undervalue her claim.

The insurance company promptly sent an adjuster to assess the situation. Sarah explained everything: the roof, the water damage, and the items she’d lost. The adjuster seemed sympathetic, but his appraisal was quick and far less generous than Sarah expected. When the check arrived, it barely covered the cost of repairs, let alone replacing her valuable belongings or addressing the full extent of the damage.

Feeling frustrated but not knowing what else to do, Sarah accepted the settlement and started the repairs herself. However, as she began to fix the roof, she noticed more issues—structural damage that the insurance adjuster had missed. It quickly became apparent that she couldn’t restore her home to its previous condition without spending more than the settlement had provided.

A few months later, Sarah spoke to a friend, Jake, who had gone through a similar experience. He mentioned how he’d hired a public adjuster when his home was damaged in a fire. Jake explained that the public adjuster had fought for a fair claim, found hidden damages, and ultimately helped him secure a settlement covering all his repairs and losses.

It was then that Sarah realized the mistake she had made. By not hiring a licensed public adjuster right away, she had allowed the insurance company’s adjuster — who worked for them, not her — to determine what was fair. She hadn’t known her rights or the full extent of the damages. A public adjuster could have advocated for her and ensured the damage was thoroughly documented and assessed.

A Lesson That Applies to Many AJR Clients:

While Sarah is a fictional example, this story reflects a common experience shared by many of the clients AJR Public Adjusters works with. Often, homeowners find themselves in similar situations — facing low insurance payouts, missing damages, and mounting stress after a disaster. AJR Public Adjusters understands Sarah’s pitfalls and is here to help. As a BBB A+ rated company, AJR is committed to advocating for clients like Sarah, ensuring that every hidden damage is uncovered and that settlements genuinely reflect the extent of the losses.

An Example Demonstrating What Sarah Learned:

  1. Insurance Adjusters Work for the Company, Not You: Sarah didn’t fully understand the role of the insurance adjuster until after the fact. While the adjuster appeared kind and professional, his primary responsibility was to protect the insurance company’s bottom line, not her interests. A public adjuster works for you, ensuring your damages are fully assessed and you receive a fair settlement.
  2. Hidden Damages Matter: The insurance adjuster didn’t notice specific structural damage Sarah discovered. AJR Public Adjusters have the expertise to identify hidden damages that might not be obvious at first glance, ensuring that all the damages are accounted for.
  3. You Have the Right to Negotiate: Sarah didn’t know that she could challenge the initial claim settlement. Public adjusters like AJR are skilled negotiators who know the insurance industry’s ins and outs. They can leverage their knowledge to negotiate a higher settlement if the first offer is unfair.
  4. Time and Stress Are Valuable: Handling the insurance claim independently added stress and frustration to a problematic situation. By hiring AJR Public Adjusters immediately after the loss, Sarah would have been able to focus on her recovery, knowing that a professional was handling the complicated insurance process for her.

The Takeaway for Others:

If you’re ever faced with a significant insurance claim, especially one involving extensive damage, contact AJR Public Adjusters immediately. At the same time, it might feel like an extra expense upfront; their expertise and advocacy can save you money in the long run. They ensure that the full scope of your damages is recognized and that the settlement is fair — helping you avoid the mistakes that can lead to further financial strain and frustration.

While not about an actual AJR client, this story applies to many homeowners facing the same challenges. AJR Public Adjusters has helped countless clients like Sarah who have faced underpaid claims or overlooked damages. If you don’t fully understand your policy or if your damages are significant, don’t hesitate to seek out the help of AJR Public Adjusters. Contact them immediately to ensure you’re getting the fair compensation you deserve.

AJR Public Adjusters is a trusted partner in navigating the complexities of insurance claims. Their A+ Better Business Bureau rating shows their dedication to outstanding service and client advocacy. If you find yourself in a similar situation, don’t face it alone — contact AJR Public Adjusters immediately to help you recover the compensation you’re entitled to.

Navigating Arizona Insurance Claims: AJR Public Adjuster’s Step-by-Step Guide

Property insurance claims can be tricky, and by understanding the common mistakes people make in Arizona, AJR Public Adjusters can help you navigate the process more effectively.

Why hire AJR Public Adjusters for property insurance claims?

Following the steps below will help you bypass common mistakes when filing insurance claims.


1. Initial Contact with AJR Public Adjusters

  • Action: Reach out to AJR Public Adjusters (602) 795-5227 immediately after the damage occurs.
  • Solution: Contact AJR to schedule a consultation. We will review your policy and help you understand your coverages. We will guide you through the entire claims process, explaining the specifics of what you are entitled to under your insurance policy.

2. Free Consultation and Policy Review

  • Action: Review your property insurance policy with an AJR Public Adjuster.
  • Solution: AJR will examine your policy to confirm that your coverage matches the damage incurred. This step ensures you’re claiming for the right damages (e.g., water, fire, storm damage) and not missing important coverages.

3. Documenting the Damage

  • Action: Allow AJR Public Adjusters to document the damage on your property.
  • Solution: AJR will send a licensed adjuster to your property to thoroughly document the damage. We will bring out an estimator to assess damages and take photos, videos, and detailed notes to establish the full extent of the loss, which will be crucial for maximizing your claim. This documentation will often be much more thorough than you might do alone.

4. Estimate of Loss

  • Action: AJR will work with contractors and experts to get an accurate estimate of the cost to repair the damage.
  • Solution: AJR Public Adjusters will hire licensed contractors and specialists to provide detailed estimates of repair or replacement costs. This estimate will form the foundation of your claim. AJR’s expertise ensures that the estimate is fair and comprehensive, covering all necessary repairs and replacements.

5. Filing the Claim

  • Action: AJR will submit the claim on your behalf after you have approved the estimate created.
  • Solution: AJR Public Adjusters will take care of submitting your claim to the Insurance Company and ensure that all required forms and documentation are appropriately filed. We will also ensure that the claim is filed promptly, in line with any time limits stated in your policy.

6. Insurance Company Interaction

  • Action: Allow AJR to communicate directly with your insurance company.
  • Solution: AJR will handle all communication with your insurance company, relieving you of dealing with adjusters, claims representatives, or disputes. We will ensure that your insurer does not undervalue your claim or delay processing, and we will negotiate for the best settlement possible.

7. Insurance Adjuster’s Inspection

  • Action: Coordinate with AJR so the insurance company’s adjuster can inspect your property.
  • Solution: AJR will accompany the insurance company’s adjuster during their inspections of your property. We will ensure the adjuster conducts a thorough evaluation and that no damage is overlooked. AJR will also advocate for your interests if the insurance company’s adjuster misses anything or undervalues the damage.

8. Review Settlement Offer

  • Action: Review the insurance company’s settlement offer with AJR.
  • Solution: Once the insurance company provides a settlement offer, AJR will thoroughly review it. We will assess whether the settlement is fair and based on a full damage assessment

9. Negotiating the Settlement

  • Action: If necessary, AJR will negotiate with your insurance company.
  • Solution: If the initial offer is unsatisfactory, AJR will utilize our 35+ years of experience and continue negotiating with your insurance company to increase the payout. This could involve presenting additional evidence and re-negotiating the repair estimates.

10. Appealing the Decision (if needed)

  • Action: If you disagree with the insurance company’s final decision, AJR will guide you through the appeals process.
  • Solution: If your claim is denied or the settlement is still too low, AJR Public Adjusters will inform you of your options, which begin with an appraisal ( which is explained in your policy), which is your duty before ever filing a lawsuit.  

11. Final Settlement and Repair

  • Action: Accept the settlement and proceed with repairs.
  • Solution: Once AJR has secured a fair settlement, you will receive the payout and can move forward with repairs. AJR will continue assisting you throughout the repair process to ensure the settlement covers all necessary repairs and replacements.

12. Continued Support (if needed)

  • Action: Reach out to AJR for any further assistance after settlement.
  • Solution: Even after the claim is settled, you can continue to rely on AJR to advocate for you.

Key Benefits of Using AJR Public Adjusters:

  • Expert Negotiators: AJR has the knowledge and experience (35+ years) to ensure you get the most money possible for your claim.
  • No Upfront Cost: AJR works on a contingency fee basis, meaning we only get paid a percentage of the settlement when the insurance company issues checks. This makes our services affordable and aligned with your best interests.
  • Less Stress for You: With AJR handling all the paperwork, negotiations, and communication with the insurance company, you can focus on recovering from the loss without worrying about the claims submission process.
  • Maximized Payout: AJR’s goal is to ensure you get the maximum payout possible based on your policy, which often results in higher compensation than if you handled the claim alone.

By utilizing AJR Public Adjusters as your advocate, you’re ensuring that you have a professional on your side who will work hard to get you a fair settlement for your property insurance claim.

Celebrating Another Year of BBB Accreditation

🎉 Exciting News! We’re thrilled to announce another year of Better Business Bureau Accreditation! 🏆

For over a decade, we’ve proudly maintained our BBB accreditation, reinforcing our commitment to excellence and customer satisfaction. This milestone isnt’ just a badge – it’s a testament to the trust our amazing customers place in us and the credibility we’ve built over the years.

As we enter this new year of accreditation, we’re more motivated than ever to enhance our online presence so that others can locate AJR Public Adjusters when looking for ethical representation for insurance claim losses.

Thank you for your continued support! Here’s to another year of trust, transparency, and exceptional services. 🚀

#BBBAccredited #TrustedBusiness #CustomerFirst #CommunityTrust

Want to learn about our commitment to excellence? Click on the AJR link above 👆

Maximizing Insurance Claim Readiness: Expert Strategies and Advice

We can never be fully prepared for an insurance claim, but here are a few steps you can take to help in advance before a claim occurs and you need to call AJR Public Adjusters for assistance.

Here are some steps you can take:

  1. Review Your Policy: Understand what your insurance policy covers and any exclusions or limitations it may have. This knowledge will help you make informed decisions.   If you have questions and still don’t understand, we can help you understand coverages as we begin to file the claim on your behalf.
  2. Maintain Detailed Records: Keep records of your possessions, including receipts, photographs, and appraisals. Documenting your belongings will make it easier to prove ownership and value in the event of a claim.  AJR Public Adjusters will take inventory of your items, help document them, and then price them for reimbursement.
  3. Regularly Update Your Policy: Review your insurance policy annually and update it as needed to reflect any changes in your circumstances or assets. This ensures that you have adequate coverage and reduces the risk of being underinsured.
  4. Consider Additional Coverage: Evaluate whether you need additional coverage beyond your basic policy. Depending on your location and individual needs, this could include options such as flood insurance, earthquake insurance, or umbrella liability coverage.
  5. Create a Home Inventory: Compile a detailed inventory of your home’s contents, including descriptions, serial numbers, and purchase dates. Store this inventory in a safe place, such as a cloud-based storage system, so you can access it easily in case of a claim and share with AJR Public Adjusters to assist us in properly documenting your items for reimbursement.
  6. Document Your Property: Take photographs or videos of your property, both inside and out. Focus on high-value items, structural features, and any recent upgrades or renovations. Update these records periodically to reflect changes to your property.  These photographs will assist AJR Public Adjusters when filing/proving to the insurance company items you had on your property.
  7. Maintain Maintenance Records: Keep records of any maintenance or repairs performed on your property. This includes routine maintenance such as HVAC servicing, plumbing inspections, and roof repairs. Good maintenance can help prevent damage and strengthen your claim if damage does occur.
  8. Know Your Deductible: Understand your insurance policy’s deductible and ensure you have funds set aside to cover it in case of a claim. Consider whether you can afford to increase your deductible to lower your premium costs.  
  9. Have Emergency Contacts Handy: Keep a list of important contacts, including your insurance agent or company and your local Public Adjuster, AJR Public Adjusters (602-795-5227). AJR should be your first call, and we can help you report the claim to your agent or company, expedite the claims process, and get assistance quickly in an emergency.
  10. Review Your Coverage Limits: Periodically review your policy’s coverage limits to ensure they are sufficient to protect your assets. Consider whether any major purchases or lifestyle changes warrant adjustments to your coverage limits.

Taking these proactive steps can help you be better prepared for an insurance claim and minimize stress and uncertainty if the unexpected happens.

AJR Public Adjusters — 602-795-5227

Nominee for 2024 BBB Torch Awards for Ethics

AJR has again been nominated for the Better Business Bureau of the Pacific SW Torch Awards for Ethics.

There is no higher honor than having your commitment to clients recognized for your integrity, honesty, and hard work.

Every day, we work to ensure our clients receive the customer service they deserve while settling their claims with the insurance company with a maximum settlement.

With your subsequent property insurance claim, give us a call at 602-795-5227 to see firsthand why we have been nominated for this award year after year.

http://www.publicadjusteraz.com

Top Ranked YELP Public Adjuster – February 2024

AJR Public Adjusters was honored AGAIN to be ranked as the TOP YELP Public Adjuster in Phoenix, Arizona.

If you suffer a property insurance claim, give us a call. We will evaluate your loss and guide you with the steps to take to ensure maximum recovery from your loss.

We can be reached at 602-795-5227.
claims@ajrpa.com

New Website Launch

🚀 Exciting News! 🌐 We’re thrilled to announce the launch of our brand-new website! 🎉✨

🌟 Explore a fresh and improved user experience as we unveil our latest version. 🖥️💻 Discover sleek design, enhanced features, and seamless navigation to make your online journey even more enjoyable.

🔗 Dive in now: https://publicadjusteraz.com

🔥What’s New:

✅ Sleek and Modern Design

✅ Improved User Interface

✅ Enhanced Features for a Seamless Experience

We’d love to hear your thoughts! Please drop a comment below and let us know what you think about the new look. Your feedback is invaluable to us!

Thank you for being a part of our journey. 🙌 Stay tuned for more exciting updates!

#WebsiteLaunch#Upgrade#NewAndImproved#UserExperience#FeedbackWelcome#ExcitingTimes

Tips to follow after a disaster strikes your home or business

  1. Be aware of individuals visiting your home to offer services. Do not get taken advantage of by unscrupulous individuals. Yes, unfortunately, they are out there.
  2. Gather together your insurance papers and mortgage information.
  3. Call a Public Adjuster first, even before reporting the claim.
  4. Make sure to choose a licensed Public Adjuster in your state. Review their testimonials, and ask if you can speak with references.
  5. Confirm the person you are meeting with will indeed be the person at the firm who will be handling your case.
  6. Make sure you understand the responsibilities the Public Adjuster will take care of on your behalf.

When you hire AJR:

  1. The Public Adjuster will bring experts to come in and provide an estimate for the damages.
  2. The Public Adjuster will take a complete/thorough inventory of all personal property items damaged in the loss.
  3. Once inventory is created, items will be priced to present to the insurance company for a full recovery.
  4. The Public Adjuster will utilize the estimate to negotiate with your insurance company for a maximum settlement.

With your insurance property claim, AJR welcomes the opportunity to speak with you to explain further how we can relieve your stress and handle your claim to your satisfaction.




Our contact information:

602-795-5227 Office
info@betterclaimresults.com. www.betterclaimresults.com

Microwaving Face Masks — FIRE HAZARD

In this new Coronavirus existence, everyone is scrambling to protect themselves in any way possible. Without accurate information, people may be making a severe error trying to “clean” their face masks. Some posts have gone viral recommending microwaving cloth face coverings in plastic bags for “2 to 3 minutes” for a good cleaning.

Here is a Reuters article declaring a True Claim, which states face masks do catch fire if we microwave them.

The CDC does recommend using cloth face coverings to help slow the spread of Coronavirus. Recommendations for the proper use and care from the CDC are here.

 

AJR takes our responsibility seriously and felt it was essential to highlight additional fire dangers we recently learned. We hope everyone stays safe and out of danger. Please heed suggestions from the experts in all areas, especially no microwaving face coverings. 

Should the need arise, AJR does have the ability to teleconference using the zoom technology.

 

AJR Public Adjusters — 602-795-5227 — http://www.betterclaimresults.com