Navigating Arizona Insurance Claims: AJR Public Adjuster’s Step-by-Step Guide

Property insurance claims can be tricky, and by understanding the common mistakes people make in Arizona, AJR Public Adjusters can help you navigate the process more effectively.

Why hire AJR Public Adjusters for property insurance claims?

Following the steps below will help you bypass common mistakes when filing insurance claims.


1. Initial Contact with AJR Public Adjusters

  • Action: Reach out to AJR Public Adjusters (602) 795-5227 immediately after the damage occurs.
  • Solution: Contact AJR to schedule a consultation. We will review your policy and help you understand your coverages. We will guide you through the entire claims process, explaining the specifics of what you are entitled to under your insurance policy.

2. Free Consultation and Policy Review

  • Action: Review your property insurance policy with an AJR Public Adjuster.
  • Solution: AJR will examine your policy to confirm that your coverage matches the damage incurred. This step ensures you’re claiming for the right damages (e.g., water, fire, storm damage) and not missing important coverages.

3. Documenting the Damage

  • Action: Allow AJR Public Adjusters to document the damage on your property.
  • Solution: AJR will send a licensed adjuster to your property to thoroughly document the damage. We will bring out an estimator to assess damages and take photos, videos, and detailed notes to establish the full extent of the loss, which will be crucial for maximizing your claim. This documentation will often be much more thorough than you might do alone.

4. Estimate of Loss

  • Action: AJR will work with contractors and experts to get an accurate estimate of the cost to repair the damage.
  • Solution: AJR Public Adjusters will hire licensed contractors and specialists to provide detailed estimates of repair or replacement costs. This estimate will form the foundation of your claim. AJR’s expertise ensures that the estimate is fair and comprehensive, covering all necessary repairs and replacements.

5. Filing the Claim

  • Action: AJR will submit the claim on your behalf after you have approved the estimate created.
  • Solution: AJR Public Adjusters will take care of submitting your claim to the Insurance Company and ensure that all required forms and documentation are appropriately filed. We will also ensure that the claim is filed promptly, in line with any time limits stated in your policy.

6. Insurance Company Interaction

  • Action: Allow AJR to communicate directly with your insurance company.
  • Solution: AJR will handle all communication with your insurance company, relieving you of dealing with adjusters, claims representatives, or disputes. We will ensure that your insurer does not undervalue your claim or delay processing, and we will negotiate for the best settlement possible.

7. Insurance Adjuster’s Inspection

  • Action: Coordinate with AJR so the insurance company’s adjuster can inspect your property.
  • Solution: AJR will accompany the insurance company’s adjuster during their inspections of your property. We will ensure the adjuster conducts a thorough evaluation and that no damage is overlooked. AJR will also advocate for your interests if the insurance company’s adjuster misses anything or undervalues the damage.

8. Review Settlement Offer

  • Action: Review the insurance company’s settlement offer with AJR.
  • Solution: Once the insurance company provides a settlement offer, AJR will thoroughly review it. We will assess whether the settlement is fair and based on a full damage assessment

9. Negotiating the Settlement

  • Action: If necessary, AJR will negotiate with your insurance company.
  • Solution: If the initial offer is unsatisfactory, AJR will utilize our 35+ years of experience and continue negotiating with your insurance company to increase the payout. This could involve presenting additional evidence and re-negotiating the repair estimates.

10. Appealing the Decision (if needed)

  • Action: If you disagree with the insurance company’s final decision, AJR will guide you through the appeals process.
  • Solution: If your claim is denied or the settlement is still too low, AJR Public Adjusters will inform you of your options, which begin with an appraisal ( which is explained in your policy), which is your duty before ever filing a lawsuit.  

11. Final Settlement and Repair

  • Action: Accept the settlement and proceed with repairs.
  • Solution: Once AJR has secured a fair settlement, you will receive the payout and can move forward with repairs. AJR will continue assisting you throughout the repair process to ensure the settlement covers all necessary repairs and replacements.

12. Continued Support (if needed)

  • Action: Reach out to AJR for any further assistance after settlement.
  • Solution: Even after the claim is settled, you can continue to rely on AJR to advocate for you.

Key Benefits of Using AJR Public Adjusters:

  • Expert Negotiators: AJR has the knowledge and experience (35+ years) to ensure you get the most money possible for your claim.
  • No Upfront Cost: AJR works on a contingency fee basis, meaning we only get paid a percentage of the settlement when the insurance company issues checks. This makes our services affordable and aligned with your best interests.
  • Less Stress for You: With AJR handling all the paperwork, negotiations, and communication with the insurance company, you can focus on recovering from the loss without worrying about the claims submission process.
  • Maximized Payout: AJR’s goal is to ensure you get the maximum payout possible based on your policy, which often results in higher compensation than if you handled the claim alone.

By utilizing AJR Public Adjusters as your advocate, you’re ensuring that you have a professional on your side who will work hard to get you a fair settlement for your property insurance claim.

Top 3 Tips for Hiring a Qualified Public Insurance Adjuster

🚨 Important Reminder for Insurance Claimants! 🚨

When working with a public insurance adjuster, always make sure to verify their license in your state. This ensures they are qualified to handle your claim properly and follow local regulations.

Additionally, it’s a great benefit if your adjuster is a member of NAPIA (National Association of Public Insurance Adjusters), a trusted organization that upholds industry standards and best practices.

At AJR Public Adjusters, we’re proud to have over 36 years of experience and are long-time members of NAPIA, committed to serving you with integrity and professionalism. 🏅

Make the right choice—choose a trusted, licensed, and experienced adjuster! ✅

NAPIA stands with Commissioner Lara (CA) in urging consumers to verify licensing when hiring a Public Adjuster

#InsuranceTips #PublicAdjusters #NAPIA #AJRPublicAdjusters #LicensedAdjusters #InsuranceClaims #ExperiencedProfessionals #TrustAJR

I just discovered my property was damaged in Tinder Fire, what do I do?

After evacuation and finally being allowed back to your property, you discover you were one of the unlucky ones whose property was damaged.

A fire is one of the most devastating natural disasters anyone can endure.  As Public Adjusters, we have comforted and handled many clients like yourself.  After the devastation is recognized, its time to start processing your claim and preparing to rebuild your property.

Your first call to a Public Insurance Adjuster can be one of the most important calls you will make.  The Public Adjuster’s job is to analyze, estimate, and document your loss. Then, we negotiate your best settlement with the insurance company.

Many people don’t know this industry exists and think, “Oh, my insurance company will take care of me.”  What individuals don’t recognize is that the insurance company’s adjuster works to protect their interests. It is in your best interests to have someone professionally representing yours.

Upon calling a Public Adjuster, there should be no charge for a consultation.  The Public Adjuster is paid a percentage of the settlement.  Generally, 10% is a reasonable charge, though some circumstances warrant a different rate.

AJR Public Adjusters have represented policyholders over the years with fires similar to the devastating ones that have taken properties in the Tinder Fire.  Our 30+ years of experience and 21 A+ Arizona Better Business Bureau reviews are two of the reasons to give us a call first to find out how we can help you.  Our company is run by husband/wife team of Bruce and Stacy Horowitz,  and with other professionals (such as contractors) utilized at our discretion. We act with the idea of putting the best foot forward for insurance negotiations.

 

AJR Public Adjusters==602-795-5227==info@betterclaimresults.com

 

How are Multi-family dwellings and vacancy handled with vandalism coverage?

Ever wonder how your property will be covered should vandalism occur?  What if you have a multi unit property and one unit is occupied and the others are not.  See answer below from Summit Business Systems, the leader in industry with how coverage applies.

QUESTION:

In a multi-family dwelling one unit was unoccupied & vacant for in excess of 60 days; the 2nd unit was vacated approximately 1 week before the loss. The vandals caused damage (vandalism/malicious mischief) to both units. Is the vandalism exclusion applicable to the 1st unit? Since the entire “building” was not vacant for in excess of 60 days- coverage should be applicable to all damages. Or, worded another way- if tenants were in the 2nd unit & vandalism damage was sustained in the 1st unit (vacant for in excess of 60 days) does the vacancy limitation apply?

ANSWER:

This is easier than it seems at first glance. The vandalism exclusion applies if the dwelling has been vacant for more than 60 days. The definition of residence premises states that the 2, 3, or 4 family dwelling where the named insured resides in one of the units is a residence premises. Therefore, even though the building is divided into separate living units, the entire structure is the dwelling. Therefore, since the entire dwelling wasn’t vacant, coverage applies for both units.

Rest assured that if at least one of your properties is inhabited, you are covered under the insurance policy.

AJR is the one Public Adjuster needed to assist with your coverages and make sure you are paid properly for your loss.  Give us a call 602-795-5227.  www.betterclaimresults.com