Red Flags to Watch for When Hiring a Public Adjuster in Arizona

Arizona policyholders should know the warning signs before hiring a public adjuster. Learn what to look for, which reviews matter, and how to protect your claim.

If you are a policyholder dealing with a property insurance claim in Arizona, hiring the right public adjuster matters. This professional represents you, not the insurance company. Knowing what red flags to watch for can help you avoid costly mistakes and delays.

Lack of transparency about who handles your insurance claim

In Arizona, public adjusters must be licensed by the Arizona Department of Insurance. A reputable Arizona public adjuster will clearly identify who owns the firm and who will personally handle your claim.

A major red flag is a website with no About page or no information about the adjusters working on claims. If you cannot find names, experience, or licensing details, proceed with caution. Policyholders should always know who is negotiating their property damage claim.

No independent reviews or reviews only on the company website

Another warning sign is a lack of third party reviews.

Testimonials posted only on a company’s website cannot be independently verified. When researching an Arizona public adjuster, look for reviews on established platforms that require accountability and consumer verification.

Why review platforms matter when choosing a public adjuster

Where reviews appear is just as important as what they say.

The Better Business Bureau is one of the most reliable platforms for evaluating a public adjuster. BBB reviews are based on real consumer interactions. Complaints are verified, responses are tracked, and patterns over time are visible. These reviews reflect actual policyholders and real insurance claims.

Policyholders should also know that BBB reviews are only publicly visible for three years. A firm with a long history in Arizona may not show decades of reviews even though they have handled claims for many years. In these cases, a consistent BBB rating and long standing accreditation are strong indicators of credibility.

Platforms like Google or Yelp can still provide insight, but they have limitations. Anyone can leave a review on those platforms, even without being a client or having an actual claim. Some reviews may come from phone calls or brief interactions unrelated to claim handling.

For this reason, policyholders should focus on review quality, detail, and platform credibility rather than star counts alone.

An unusually high number of reviews can be a red flag

Public adjusting is not a high volume business. Insurance claims take time.

In Arizona, wind, hail, fire, and water damage claims often require months of inspections, documentation, and negotiation. A small public adjusting firm cannot realistically manage hundreds of claims at once.

If a firm has an unusually large number of reviews in a short time frame, policyholders should question how that volume is possible.

Generic reviews that lack detail

Not all reviews are equal.

Reviews that simply say “great job” or “good service” offer little value. Strong reviews usually describe how the public adjuster communicated, documented damage, negotiated with the insurance carrier, or stayed involved throughout the claim process. Detailed reviews are far more credible.

Pressure tactics or guaranteed results

Arizona policyholders should be cautious of public adjusters who pressure them to sign immediately or promise guaranteed outcomes. No ethical public adjuster can guarantee a claim result.

A professional Arizona public adjuster will explain the claim process, discuss realistic timelines, and allow policyholders time to make informed decisions.

What policyholders should look for in an Arizona public adjuster

A reputable Arizona public adjusting firm will be transparent, experienced, and accessible. Policyholders should know who is handling their claim, how long the firm has worked in Arizona, and how claims are managed from start to finish.

AJR Public Adjusters follows this approach. Claims are handled directly by experienced, licensed public adjusters, not handed off to unknown staff. AJR has a long established presence in Arizona, a consistent BBB history, and a hands on approach that reflects the complexity of property insurance claims.

Final thoughts for Arizona policyholders

A property insurance claim can have a major financial impact. Take time to research before hiring a public adjuster. Verify licensing, review independent platforms, and ask direct questions.

For Arizona policyholders, experience, transparency, and accountability matter far more than marketing claims or inflated review numbers.

Essential Monsoon Season Preparation for Arizona Policyholders

Arizona Monsoon Season Is Coming — Prepare Now

Arizona’s monsoon season runs from June 15 through September 30. It brings intense storms that can cause sudden and severe property damage. High winds, heavy rain, dust storms, and flash flooding are all common — and often unpredictable.

Before the storms hit, take these steps to protect your home or business:

  • Inspect your roof and seal any potential leaks
  • Trim back trees and remove weak or overhanging branches
  • Secure or store outdoor furniture and loose items
  • Clean gutters and downspouts
  • Review your insurance policy to understand what’s covered

AJR Public Adjusters has proudly served Arizona policyholders for 12 years. Bruce brings over 35 years of public adjusting experience. We’re accredited by the Better Business Bureau and hold ourselves to the highest ethical standards. When you work with AJR, you work directly with Bruce or Stacy. Your claim is never handed off to someone unfamiliar.

If monsoon damage affects your property, we’re here to help. We’ll guide you through the claims process and fight to ensure you receive the fair settlement you deserve.

AJR Public Adjusters — 602-795-5227
Trusted. Experienced. Ethical. On your side.

Why Hire a Public Adjuster for Your Insurance Claims

Unlock the Full Potential of Your Insurance Claim – Hire a Public Adjuster Today

Dealing with insurance claims can feel like an uphill battle, especially when you’re going up against the adjusters who work for the insurance company. They have one job – to minimize what they pay out. But you deserve more than just the bare minimum.

As a local licensed public adjuster on your side, we at AJR Public Adjusters work solely for YOU. We fight to ensure that every detail of your claim is thoroughly reviewed and every possible dollar you’re entitled to is recovered. With our expertise, we level the playing field so you’re not left at a disadvantage.

Without the right advocate, you may be leaving money on the table – money that could make all the difference in rebuilding your home or business. Don’t settle for less. Your future, your peace of mind, and your financial recovery are too important to risk.

Act now and ensure you’re getting the compensation you truly deserve. Contact AJR today and let’s make sure you get what you’ve paid for!

Top 5 Mistakes When Filing a Homeowner or Business Insurance Claim and How to Avoid Them

Filing a claim alone doesn’t guarantee you will receive a fair settlement. Hiring a public adjuster puts you on the same playing field as the insurance adjuster. Hiring a local licensed public adjuster, helps maximize your settlement by advocating for you and providing the insurance company with the proper values of your claim based on the coverage you’ve paid for in your policy.

Here are the top five mistakes insureds often make when filing a property insurance claim and how hiring a public adjuster can help prevent these issues:

1. Not Documenting the Damage Properly

Mistake: One of the most common mistakes is failing to take clear photos or videos of the damage or loss. Without proper documentation, it can be challenging to prove the extent of the damage to the insurance company.

Solution: A public adjuster can be incredibly helpful in providing proper documentation. They specialize in assessing and documenting damage thoroughly and accurately, ensuring that no aspect of your loss goes unnoticed. They are trained to capture the necessary photos, videos, and other forms of evidence in a way that aligns with the insurance company’s requirements.

Additionally, public adjusters deeply understand the policies and types of documentation that insurers need to properly evaluate a claim, which can help you avoid the common mistake of missing key details. Their expertise can also help you present your case more effectively, especially if the insurance company challenges the extent of the damage.

By hiring a public adjuster, you benefit from a professional who will advocate on your behalf, ensuring that all damages are documented correctly and that your claim is as accurate and complete as possible. This can significantly improve the chances of maximizing the settlement from your insurance provider.

2. Waiting Too Long to File the Claim

Mistake: Delaying the filing of a claim can lead to complications. Many insurance policies have strict time limits for reporting claims, and waiting too long may result in a denial.

Solution: A public adjuster is essential when it comes to navigating the strict time limits for filing insurance claims. Insurance policies often have specific deadlines for reporting damage, and missing these deadlines can result in claim denials, leaving you without the support you need. Public adjusters are experts in understanding these timelines and can ensure that your claim is filed promptly and within the required period.

In addition, public adjusters expedite the claims process by managing the paperwork, coordinating inspections, and ensuring that all necessary information is submitted to the insurance company promptly. They can also help you avoid mistakes that might cause unnecessary delays, such as incomplete documentation or missed details.

By working with a public adjuster, you gain an advocate who is knowledgeable about the claims process and can act quickly to meet critical deadlines, reducing the risk of complications and improving the likelihood of a successful claim.

3. Not Reviewing Your Insurance Policy

Mistake: Failing to fully understand your policy’s coverage, exclusions, and limits can result in unpleasant surprises. You may find that certain types of damage aren’t covered or that your deductible is higher than expected.

Solution: A public adjuster is crucial in helping you fully understand your policy’s coverage, exclusions, and limits. Many homeowners aren’t aware of all the fine print in their policies, and a public adjuster can help clarify what is and isn’t covered. They are experts in reviewing complex insurance language and can help you understand your policy to ensure you know the coverage available.

In cases where certain damages may not be covered or where you may have a higher deductible than anticipated, a public adjuster can help explain these details before you file your claim. They also know how to present your case in a way that maximizes your chances of receiving compensation for damages that fall within your policy’s coverage, potentially identifying areas where the insurance company might overlook or undervalue your claim.

Ultimately, working with a public adjuster ensures that you don’t encounter unexpected surprises, and it gives you a clearer understanding of what your policy entails, making sure you’re properly prepared when filing your claim. Their expertise in policy review and claim negotiation can help you avoid costly mistakes and ensure a fair payout based on your coverage.

4. Making Unnecessary Repairs Before the Adjuster Inspects

Mistake: Many homeowners make temporary repairs or clean up the damage before the insurance adjuster arrives. While it’s important to prevent further damage, making permanent repairs too soon can lead to complications in the claims process.

Solution: A public adjuster is critical in situations where temporary repairs are made before the insurance adjuster arrives. While it’s important to stop further damage from occurring, a public adjuster can help guide you on what actions are necessary and what should be postponed to avoid compromising your claim. They are experts at determining what repairs are acceptable in the interim and what should wait until the adjuster has assessed the full extent of the damage.

Public adjusters understand how the insurance company views temporary and permanent repairs. They can advise you on how to properly document any repairs made to prevent complications, such as ensuring that the damage is still visible for proper evaluation. If permanent repairs are made prematurely, it could lead to a dispute over the extent of the damage or impact the valuation of your claim.

Having a public adjuster involved ensures that your actions align with the claims process, helping to avoid mistakes that could delay or reduce your settlement. They can also ensure that your repairs are appropriately documented, and the insurance company is aware of the steps you’ve taken to mitigate further damage without undermining the overall claim.

5. Overestimating or Underestimating the Damage

Mistake: Some homeowners either overestimate or underestimate the damage to their property, which can affect the claim process. Overstating the damage can result in the claim being flagged for investigation while underestimating it could leave you underinsured.

Solution: A public adjuster is essential in helping you avoid the pitfalls of overestimating or underestimating the damage to your property. Estimating the damage accurately is crucial for a successful claim, as both overstatements and understatements can lead to complications.

Overstating the damage can raise red flags with your insurance company, possibly resulting in delays or even an investigation into the claim. On the other hand, underestimating the damage can leave you underinsured, leading to a payout that may not fully cover the cost of repairs or replacement.

A public adjuster has the expertise to assess the damage thoroughly and accurately, ensuring that all aspects of the loss are documented properly. They use their knowledge of the claims process to provide an objective, professional evaluation of the damage, which helps you avoid overestimating or underestimating the situation.

By hiring a public adjuster, you ensure that the damage is valued correctly, giving you the best chance for a fair and adequate settlement from your insurance provider. Their expertise can help balance the fine line between providing an accurate assessment and avoiding any miscalculations that could hinder your claim.

In conclusion, filing an insurance claim can be a complex process, and avoiding common mistakes is crucial to ensuring your claim is handled efficiently and fairly. Whether failing to document the damage properly, missing filing deadlines, misunderstanding your policy, making premature repairs, or inaccurately estimating the damage, each of these pitfalls can delay or diminish your settlement.

Hiring a public adjuster to represent your interests can be an invaluable step in navigating this process. With their expertise, they can help ensure proper documentation, adhere to critical timelines, interpret your policy correctly, guide repairs, and accurately assess the damage.accompanying the claims process.

By enlisting the help of an A+ rated Better Business Bureau local Arizona Public Adjuster, you gain a professional who is well-versed in the complexities of insurance claims. They will guide you through each step of the process, helping you avoid costly mistakes and ensuring that your claim is handled accurately. With AJR Public Adjuster expertise, you can secure a fair settlement based on the coverage you’ve paid for, providing you with the best possible outcome for your loss.

Top Public Adjuster in Phoenix: March 2025 Highlights

🌟 Exciting News! 🌟

We are thrilled to announce that, once again, we’ve secured the Top Public Adjuster spot in Phoenix, Arizona, on Yelp for  March 2025! 🎉

This achievement wouldn’t have been possible without the trust and support of our amazing clients. We are deeply grateful for the positive feedback, the stories you’ve shared, and the opportunity to assist you in getting the claims and results you deserve.

Our commitment to providing top-notch service, fighting for your rights, and ensuring you’re well taken care of in every step of the claims process remains our top priority. We couldn’t have made it to this point without each and every one of you!

Thank you for your continued trust in us — here’s to more success together!

Give us a call at 602-795-5227 with your subsequent property insurance claim. We will provide a complimentary evaluation of your loss and leverage our 35+ years of experience to outline the best next steps to maximize your recovery

#TopPublicAdjuster #March2025 #Yelp #ThankYou #CustomerAppreciation #PublicAdjuster #ClaimsExperts #AJRPublicAdjusters #Phoenix #Arizona #ClaimHelp #ClaimDispute #MaximizeSettlement

Top 3 Tips for Hiring a Qualified Public Insurance Adjuster

🚨 Important Reminder for Insurance Claimants! 🚨

When working with a public insurance adjuster, always make sure to verify their license in your state. This ensures they are qualified to handle your claim properly and follow local regulations.

Additionally, it’s a great benefit if your adjuster is a member of NAPIA (National Association of Public Insurance Adjusters), a trusted organization that upholds industry standards and best practices.

At AJR Public Adjusters, we’re proud to have over 36 years of experience and are long-time members of NAPIA, committed to serving you with integrity and professionalism. 🏅

Make the right choice—choose a trusted, licensed, and experienced adjuster! ✅

NAPIA stands with Commissioner Lara (CA) in urging consumers to verify licensing when hiring a Public Adjuster

#InsuranceTips #PublicAdjusters #NAPIA #AJRPublicAdjusters #LicensedAdjusters #InsuranceClaims #ExperiencedProfessionals #TrustAJR

AJR Public Adjusters: Your Trusted Partner for Insurance Claims in 2025

Happy New Year from AJR Public Adjusters!

As we step into 2025, we want to take a moment to reintroduce ourselves and remind you of the trusted services we offer. AJR Public Adjusters has been dedicated to advocating for property owners facing insurance claims. Our mission is to ensure that you receive the fair compensation you deserve, whether it’s for damage to your home, business, or other property.

What We Do: We specialize in assisting homeowners and business owners with navigating the often complex and confusing process of filing insurance claims. We handle everything—from assessing damages, to negotiating with insurance companies, to securing settlements that truly reflect the extent of your loss. Our goal is to make sure you are not left facing financial hardship after an unexpected event.

Why Choose AJR Public Adjusters?

  • Expertise: Our team has over 35 years of experience in property insurance claims and knows exactly how to get the best results for our clients.
  • Advocacy: We work for you, not the insurance company. Your best interests are our top priority.
  • Transparency: From the initial claim to the final settlement, we keep you informed at every step.
  • No Upfront Fees: We work on a contingency basis, so you don’t pay unless we secure money for you.

Our Services Include:

  • Residential & Commercial Property Claims
  • Roof Damage Claims
  • Fire, Water, and Storm Damage
  • Business Interruption Claims
  • And much more…

We’re Here When You Need Us: When disaster strikes, the last thing you need is added stress. AJR Public Adjusters is here to lighten the load and ensure you get the compensation you’re entitled to, quickly and efficiently.

Let’s Make 2025 a Year of Peace of Mind: If you’ve recently experienced damage to your property or have an ongoing claim, don’t wait to get the help you need. Our team is ready to assist you in making 2025 a year of recovery and resolution.

Contact Us Today: Call us at 602-795-5227 or visit AJR Public Adjusters to schedule your free consultation. Together, we’ll navigate the claims process and get you back on track.

Yelp Recognizes AJR as Arizona’s Best Insurance Adjuster

🎉 We’re thrilled to share some exciting news! 🎉

Our team at AJR Public Adjusters has been recognized by Yelp as the Highest Rated and Best Reviewed Public Insurance Adjuster in Arizona for 2024! 🏆✨

This achievement is not just a badge of honor but a testament to our commitment to excellence and the trust our clients place in us. We take immense pride in helping Arizona residents navigate the complexities of insurance claims, advocating for the settlements they deserve, and providing top-tier service every step of the way.

A huge THANK YOU goes out to all our clients who have taken the time to share their experiences and leave us such glowing reviews. Your support fuels our passion for what we do and motivates us to continue raising the bar!

We’re proud to stand out in the industry and look forward to serving even more clients in the future. If you or someone you know needs expert assistance with their insurance claim, don’t hesitate to reach out!

Thank you, Arizona, for making us your trusted choice! 🌟

#TopRated #BestReviewed #PublicAdjuster #YelpRecognition #Arizona #InsuranceAdjuster

AJR Public Adjusters LLC

602-795-5227

Post-Hurricane Action: Your Guide to Recovery

As Hurricane Milton approaches the Florida Gulf Coast, it’s crucial to prioritize safety and preparedness. Here are some suggestions from our national association NAPIA for what to do after the hurricane arrives.

Please stay safe, heed all warnings from authorities and know that property can always be restored, your health and safety are most important at this time.

When you are able to return to your property, assess the damages and contact a public adjuster in the area to help with recovery from your insurance company.

AJR Public Adjusters does not hold a license in the state of Florida, but we have many connections and may be able to help you locate someone who can assist you.

AJR Public Adjusters Achieves BBB Accreditation

AJR Public Adjusters LLC Earns BBB Accreditation

AJR Public Adjusters LLC is committed to ethical business practices 

AJR Public Adjusters, LLC announced its recent accreditation by the Better Business Bureau Serving the Pacific Southwest (BBB) this week. As a BBB Accredited Business, AJR Public Adjusters LLC is dedicated to promoting trust in the marketplace and upholding high standards for honest business behavior. 

Customers need to trust the companies they do business with, and BBB is committed to advancing that trust in the marketplace. BBB Accreditation is an honor, and not every business qualifies. The dedication AJR Public Adjusters LLC has displayed to earn this accreditation shows the high level of commitment they have for not only their customers but for the community in which they operate. 

“We are pleased to join a community of businesses committed to doing things the right way,” said Bruce Horowitz.  “We value building trust with our customers, and our BBB Accreditation is a public display of our commitment to excellence and maintaining high ethical standards.”

BBB Accredited Businesses adhere to BBB’s Standards for Trust, a comprehensive set of policies, procedures, and best practices that represent trustworthiness in the marketplace. The standards call for building trust, embodying integrity, advertising honestly, telling the truth, being transparent, honoring promises, being responsive, and safeguarding privacy. 

To learn more about AJR Public Adjusters, LLC, please visit their BBB Business Profile at or  or contact AJR at 602-795-5227. 

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