A recent client shared a reminder of why personal attention matters in this industry:
“Bruce is simply the best…His coordination with the mitigation company was crucial in preventing even more damage when my roof collapsed…I would highly recommend Bruce and AJR…. Don’t go it alone.”
Property damage is confusing and urgent. When someone’s roof collapses or water spreads through a home, they shouldn’t have to fight an insurance company at the same time. Having someone manage the claim, coordinate mitigation, and protect coverage can completely change the outcome.
At AJR Public Adjusters LLC– Representation for you NOT insurance company for real property claims —we believe every policyholder deserves direct guidance, not a call center. Bruce Horowitz handles each claim personally, start to finish, because your home is too important for guesswork.
Grateful for the trust our clients place in us. We’ll always be here when the unexpected happens.
Tag: property damage
What to Consider When Selecting a Public Adjuster
How to Choose the Right Public Adjuster: A Guide for Insureds After a Property Loss
At AJR Public Adjusters, we are honored when insureds turn to us immediately after experiencing a property loss. However, we understand that some may want to explore other options before making a decision. Choosing the right public adjuster is an important step in your recovery, and it deserves careful consideration.
To support you in that process, we’ve created a comparison checklist to help guide your search. This tool outlines key criteria to look for when evaluating public adjusting firms. It’s designed to ensure you partner with a company that aligns with your values, communicates clearly, and has the experience to advocate for you effectively.
One important note as you review online feedback: not all review platforms are created equal. The Better Business Bureau (BBB) only accepts reviews from verified clients of a business. Other sites may allow anyone to leave feedback — including non-clients or acquaintances — which can sometimes create a misleading picture.
As you read through reviews, pay close attention to the language used. Look for specific details that suggest the reviewer actually worked with the company. A strong review often includes references to communication, claim results, timelines, or how the adjuster supported them through the insurance process. Vague praise without context or substance can be a red flag.
Above all, trust your instincts. The firm you choose should not only be skilled and reputable but should also feel like a good fit for you. You deserve an advocate who listens, explains the process clearly, and works in your best interest from day one.
If you’d like a copy of our public adjuster comparison checklist, feel free to download it or contact us directly. We’re here to help you make an informed, confident decision. We can always be reached at 602-795-5227.
Get Professional Insurance Claim Help Before It’s Too Late
Example Scenario:
The Story of the Unseen Pitfalls:
It was a stormy night when Sarah’s home suffered significant damage. The winds were fierce; by morning, part of her roof had collapsed, her living room flooded, and several of her belongings were ruined. Devastated, she immediately called her insurance company to start the claims process. Confident that the process would be straightforward — after all, she’d paid her premiums for years, and the policy was supposed to cover this kind of damage — Sarah didn’t hesitate to make the call.
However, Sarah didn’t know that this initial contact with the insurance company was a critical moment in the claims process. She should have contacted the local NAPIA firm AJR Public Adjusters immediately before contacting her insurance company to ensure her interests were fully represented. By contacting the licensed local Arizona AJR Public Adjusters immediately, Sarah could have ensured that her damages were accurately documented, the full scope of loss was assessed, and the insurance company wouldn’t undervalue her claim.
The insurance company promptly sent an adjuster to assess the situation. Sarah explained everything: the roof, the water damage, and the items she’d lost. The adjuster seemed sympathetic, but his appraisal was quick and far less generous than Sarah expected. When the check arrived, it barely covered the cost of repairs, let alone replacing her valuable belongings or addressing the full extent of the damage.
Feeling frustrated but not knowing what else to do, Sarah accepted the settlement and started the repairs herself. However, as she began to fix the roof, she noticed more issues—structural damage that the insurance adjuster had missed. It quickly became apparent that she couldn’t restore her home to its previous condition without spending more than the settlement had provided.
A few months later, Sarah spoke to a friend, Jake, who had gone through a similar experience. He mentioned how he’d hired a public adjuster when his home was damaged in a fire. Jake explained that the public adjuster had fought for a fair claim, found hidden damages, and ultimately helped him secure a settlement covering all his repairs and losses.
It was then that Sarah realized the mistake she had made. By not hiring a licensed public adjuster right away, she had allowed the insurance company’s adjuster — who worked for them, not her — to determine what was fair. She hadn’t known her rights or the full extent of the damages. A public adjuster could have advocated for her and ensured the damage was thoroughly documented and assessed.
A Lesson That Applies to Many AJR Clients:
While Sarah is a fictional example, this story reflects a common experience shared by many of the clients AJR Public Adjusters works with. Often, homeowners find themselves in similar situations — facing low insurance payouts, missing damages, and mounting stress after a disaster. AJR Public Adjusters understands Sarah’s pitfalls and is here to help. As a BBB A+ rated company, AJR is committed to advocating for clients like Sarah, ensuring that every hidden damage is uncovered and that settlements genuinely reflect the extent of the losses.
An Example Demonstrating What Sarah Learned:
- Insurance Adjusters Work for the Company, Not You: Sarah didn’t fully understand the role of the insurance adjuster until after the fact. While the adjuster appeared kind and professional, his primary responsibility was to protect the insurance company’s bottom line, not her interests. A public adjuster works for you, ensuring your damages are fully assessed and you receive a fair settlement.
- Hidden Damages Matter: The insurance adjuster didn’t notice specific structural damage Sarah discovered. AJR Public Adjusters have the expertise to identify hidden damages that might not be obvious at first glance, ensuring that all the damages are accounted for.
- You Have the Right to Negotiate: Sarah didn’t know that she could challenge the initial claim settlement. Public adjusters like AJR are skilled negotiators who know the insurance industry’s ins and outs. They can leverage their knowledge to negotiate a higher settlement if the first offer is unfair.
- Time and Stress Are Valuable: Handling the insurance claim independently added stress and frustration to a problematic situation. By hiring AJR Public Adjusters immediately after the loss, Sarah would have been able to focus on her recovery, knowing that a professional was handling the complicated insurance process for her.
The Takeaway for Others:
If you’re ever faced with a significant insurance claim, especially one involving extensive damage, contact AJR Public Adjusters immediately. At the same time, it might feel like an extra expense upfront; their expertise and advocacy can save you money in the long run. They ensure that the full scope of your damages is recognized and that the settlement is fair — helping you avoid the mistakes that can lead to further financial strain and frustration.
While not about an actual AJR client, this story applies to many homeowners facing the same challenges. AJR Public Adjusters has helped countless clients like Sarah who have faced underpaid claims or overlooked damages. If you don’t fully understand your policy or if your damages are significant, don’t hesitate to seek out the help of AJR Public Adjusters. Contact them immediately to ensure you’re getting the fair compensation you deserve.
AJR Public Adjusters is a trusted partner in navigating the complexities of insurance claims. Their A+ Better Business Bureau rating shows their dedication to outstanding service and client advocacy. If you find yourself in a similar situation, don’t face it alone — contact AJR Public Adjusters immediately to help you recover the compensation you’re entitled to.
Top 5 Mistakes When Filing a Homeowner or Business Insurance Claim and How to Avoid Them
Filing a claim alone doesn’t guarantee you will receive a fair settlement. Hiring a public adjuster puts you on the same playing field as the insurance adjuster. Hiring a local licensed public adjuster, helps maximize your settlement by advocating for you and providing the insurance company with the proper values of your claim based on the coverage you’ve paid for in your policy.
Here are the top five mistakes insureds often make when filing a property insurance claim and how hiring a public adjuster can help prevent these issues:
1. Not Documenting the Damage Properly
Mistake: One of the most common mistakes is failing to take clear photos or videos of the damage or loss. Without proper documentation, it can be challenging to prove the extent of the damage to the insurance company.
Solution: A public adjuster can be incredibly helpful in providing proper documentation. They specialize in assessing and documenting damage thoroughly and accurately, ensuring that no aspect of your loss goes unnoticed. They are trained to capture the necessary photos, videos, and other forms of evidence in a way that aligns with the insurance company’s requirements.
Additionally, public adjusters deeply understand the policies and types of documentation that insurers need to properly evaluate a claim, which can help you avoid the common mistake of missing key details. Their expertise can also help you present your case more effectively, especially if the insurance company challenges the extent of the damage.
By hiring a public adjuster, you benefit from a professional who will advocate on your behalf, ensuring that all damages are documented correctly and that your claim is as accurate and complete as possible. This can significantly improve the chances of maximizing the settlement from your insurance provider.
2. Waiting Too Long to File the Claim
Mistake: Delaying the filing of a claim can lead to complications. Many insurance policies have strict time limits for reporting claims, and waiting too long may result in a denial.
Solution: A public adjuster is essential when it comes to navigating the strict time limits for filing insurance claims. Insurance policies often have specific deadlines for reporting damage, and missing these deadlines can result in claim denials, leaving you without the support you need. Public adjusters are experts in understanding these timelines and can ensure that your claim is filed promptly and within the required period.
In addition, public adjusters expedite the claims process by managing the paperwork, coordinating inspections, and ensuring that all necessary information is submitted to the insurance company promptly. They can also help you avoid mistakes that might cause unnecessary delays, such as incomplete documentation or missed details.
By working with a public adjuster, you gain an advocate who is knowledgeable about the claims process and can act quickly to meet critical deadlines, reducing the risk of complications and improving the likelihood of a successful claim.
3. Not Reviewing Your Insurance Policy
Mistake: Failing to fully understand your policy’s coverage, exclusions, and limits can result in unpleasant surprises. You may find that certain types of damage aren’t covered or that your deductible is higher than expected.
Solution: A public adjuster is crucial in helping you fully understand your policy’s coverage, exclusions, and limits. Many homeowners aren’t aware of all the fine print in their policies, and a public adjuster can help clarify what is and isn’t covered. They are experts in reviewing complex insurance language and can help you understand your policy to ensure you know the coverage available.
In cases where certain damages may not be covered or where you may have a higher deductible than anticipated, a public adjuster can help explain these details before you file your claim. They also know how to present your case in a way that maximizes your chances of receiving compensation for damages that fall within your policy’s coverage, potentially identifying areas where the insurance company might overlook or undervalue your claim.
Ultimately, working with a public adjuster ensures that you don’t encounter unexpected surprises, and it gives you a clearer understanding of what your policy entails, making sure you’re properly prepared when filing your claim. Their expertise in policy review and claim negotiation can help you avoid costly mistakes and ensure a fair payout based on your coverage.
4. Making Unnecessary Repairs Before the Adjuster Inspects
Mistake: Many homeowners make temporary repairs or clean up the damage before the insurance adjuster arrives. While it’s important to prevent further damage, making permanent repairs too soon can lead to complications in the claims process.
Solution: A public adjuster is critical in situations where temporary repairs are made before the insurance adjuster arrives. While it’s important to stop further damage from occurring, a public adjuster can help guide you on what actions are necessary and what should be postponed to avoid compromising your claim. They are experts at determining what repairs are acceptable in the interim and what should wait until the adjuster has assessed the full extent of the damage.
Public adjusters understand how the insurance company views temporary and permanent repairs. They can advise you on how to properly document any repairs made to prevent complications, such as ensuring that the damage is still visible for proper evaluation. If permanent repairs are made prematurely, it could lead to a dispute over the extent of the damage or impact the valuation of your claim.
Having a public adjuster involved ensures that your actions align with the claims process, helping to avoid mistakes that could delay or reduce your settlement. They can also ensure that your repairs are appropriately documented, and the insurance company is aware of the steps you’ve taken to mitigate further damage without undermining the overall claim.
5. Overestimating or Underestimating the Damage
Mistake: Some homeowners either overestimate or underestimate the damage to their property, which can affect the claim process. Overstating the damage can result in the claim being flagged for investigation while underestimating it could leave you underinsured.
Solution: A public adjuster is essential in helping you avoid the pitfalls of overestimating or underestimating the damage to your property. Estimating the damage accurately is crucial for a successful claim, as both overstatements and understatements can lead to complications.
Overstating the damage can raise red flags with your insurance company, possibly resulting in delays or even an investigation into the claim. On the other hand, underestimating the damage can leave you underinsured, leading to a payout that may not fully cover the cost of repairs or replacement.
A public adjuster has the expertise to assess the damage thoroughly and accurately, ensuring that all aspects of the loss are documented properly. They use their knowledge of the claims process to provide an objective, professional evaluation of the damage, which helps you avoid overestimating or underestimating the situation.
By hiring a public adjuster, you ensure that the damage is valued correctly, giving you the best chance for a fair and adequate settlement from your insurance provider. Their expertise can help balance the fine line between providing an accurate assessment and avoiding any miscalculations that could hinder your claim.
In conclusion, filing an insurance claim can be a complex process, and avoiding common mistakes is crucial to ensuring your claim is handled efficiently and fairly. Whether failing to document the damage properly, missing filing deadlines, misunderstanding your policy, making premature repairs, or inaccurately estimating the damage, each of these pitfalls can delay or diminish your settlement.
Hiring a public adjuster to represent your interests can be an invaluable step in navigating this process. With their expertise, they can help ensure proper documentation, adhere to critical timelines, interpret your policy correctly, guide repairs, and accurately assess the damage.accompanying the claims process.
By enlisting the help of an A+ rated Better Business Bureau local Arizona Public Adjuster, you gain a professional who is well-versed in the complexities of insurance claims. They will guide you through each step of the process, helping you avoid costly mistakes and ensuring that your claim is handled accurately. With AJR Public Adjuster expertise, you can secure a fair settlement based on the coverage you’ve paid for, providing you with the best possible outcome for your loss.
Maximize Your Insurance Claim with AJR Public Adjusters
AJR Public Adjusters is located in Phoenix, Arizona. This AZ-based firm represents property and business owners. They maximize the recovery from insurance claims.
Here are five key insights about their services:
- Extensive Experience and Expertise: With over 35 years in the industry, AJR Public Adjusters brings knowledge in managing various property insurance claims, including those related to fire, water damage, theft, and natural disasters. AJR Public Adjusters
- Proven Success in Claim Settlements: Clients have reported significant increases in their claim settlements after engaging AJR’s services. For instance, one client saw their settlement grow from an initial offer of $2,000 to $162,000, highlighting the firm’s effectiveness in advocating for fair compensation. Revdex.com
- High Customer Satisfaction Ratings: The firm has garnered positive reviews across multiple platforms. On Birdeye, they hold a 4.6 out of 5 rating based on 51 reviews, reflecting a strong track record of client satisfaction. Birdeye Experience Marketing platform
- Recognition for Excellence: In October 2018, AJR Public Adjusters was honored as the #1 Best Public Adjuster in the Phoenix region by Yelp, underscoring their commitment to excellence and client service. AJR Public Adjusters
- Comprehensive and Client-Centric Services: AJR offers free consultations and handles all aspects of the claims process, from initial reporting to final settlement. Their proactive approach aims to alleviate the stress for clients, ensuring they receive all entitled benefits without the hassle of direct negotiations with insurance companies. AJR Public Adjusters, LLC
These insights collectively demonstrate AJR Public Adjusters’ dedication to delivering expert, client-focused services that result in favorable client outcomes.
Top Public Adjuster in Phoenix: March 2025 Highlights
🌟 Exciting News! 🌟
We are thrilled to announce that, once again, we’ve secured the Top Public Adjuster spot in Phoenix, Arizona, on Yelp for March 2025! 🎉
This achievement wouldn’t have been possible without the trust and support of our amazing clients. We are deeply grateful for the positive feedback, the stories you’ve shared, and the opportunity to assist you in getting the claims and results you deserve.
Our commitment to providing top-notch service, fighting for your rights, and ensuring you’re well taken care of in every step of the claims process remains our top priority. We couldn’t have made it to this point without each and every one of you!
Thank you for your continued trust in us — here’s to more success together!
Give us a call at 602-795-5227 with your subsequent property insurance claim. We will provide a complimentary evaluation of your loss and leverage our 35+ years of experience to outline the best next steps to maximize your recovery
#TopPublicAdjuster #March2025 #Yelp #ThankYou #CustomerAppreciation #PublicAdjuster #ClaimsExperts #AJRPublicAdjusters #Phoenix #Arizona #ClaimHelp #ClaimDispute #MaximizeSettlement
Top 3 Tips for Hiring a Qualified Public Insurance Adjuster
🚨 Important Reminder for Insurance Claimants! 🚨
When working with a public insurance adjuster, always make sure to verify their license in your state. This ensures they are qualified to handle your claim properly and follow local regulations.
Additionally, it’s a great benefit if your adjuster is a member of NAPIA (National Association of Public Insurance Adjusters), a trusted organization that upholds industry standards and best practices.
At AJR Public Adjusters, we’re proud to have over 36 years of experience and are long-time members of NAPIA, committed to serving you with integrity and professionalism. 🏅
Make the right choice—choose a trusted, licensed, and experienced adjuster! ✅
#InsuranceTips #PublicAdjusters #NAPIA #AJRPublicAdjusters #LicensedAdjusters #InsuranceClaims #ExperiencedProfessionals #TrustAJR
AJR Public Adjusters: Your Trusted Partner for Insurance Claims in 2025
Happy New Year from AJR Public Adjusters!
As we step into 2025, we want to take a moment to reintroduce ourselves and remind you of the trusted services we offer. AJR Public Adjusters has been dedicated to advocating for property owners facing insurance claims. Our mission is to ensure that you receive the fair compensation you deserve, whether it’s for damage to your home, business, or other property.
What We Do: We specialize in assisting homeowners and business owners with navigating the often complex and confusing process of filing insurance claims. We handle everything—from assessing damages, to negotiating with insurance companies, to securing settlements that truly reflect the extent of your loss. Our goal is to make sure you are not left facing financial hardship after an unexpected event.
Why Choose AJR Public Adjusters?
- Expertise: Our team has over 35 years of experience in property insurance claims and knows exactly how to get the best results for our clients.
- Advocacy: We work for you, not the insurance company. Your best interests are our top priority.
- Transparency: From the initial claim to the final settlement, we keep you informed at every step.
- No Upfront Fees: We work on a contingency basis, so you don’t pay unless we secure money for you.
Our Services Include:
- Residential & Commercial Property Claims
- Roof Damage Claims
- Fire, Water, and Storm Damage
- Business Interruption Claims
- And much more…
We’re Here When You Need Us: When disaster strikes, the last thing you need is added stress. AJR Public Adjusters is here to lighten the load and ensure you get the compensation you’re entitled to, quickly and efficiently.
Let’s Make 2025 a Year of Peace of Mind: If you’ve recently experienced damage to your property or have an ongoing claim, don’t wait to get the help you need. Our team is ready to assist you in making 2025 a year of recovery and resolution.
Contact Us Today: Call us at 602-795-5227 or visit AJR Public Adjusters to schedule your free consultation. Together, we’ll navigate the claims process and get you back on track.
Maximize Claim Settlement with Our Expert Guidance
We wanted to share a recent update from our client, Ken, regarding his experience with AJR. Ken highlighted the professionalism and efficiency of our team throughout the claims process.
We’d also like to emphasize that any delays in the process are never due to AJR. Since we only receive payment once the insurance company settles the claim, our team is fully committed to ensuring a smooth and timely resolution, but sometimes, external factors, like insurance processing times, can impact the timeline.
We appreciate Ken’s trust in our services and remain dedicated to advocating for our clients.
Post-Hurricane Action: Your Guide to Recovery
As Hurricane Milton approaches the Florida Gulf Coast, it’s crucial to prioritize safety and preparedness. Here are some suggestions from our national association NAPIA for what to do after the hurricane arrives.
Please stay safe, heed all warnings from authorities and know that property can always be restored, your health and safety are most important at this time.
When you are able to return to your property, assess the damages and contact a public adjuster in the area to help with recovery from your insurance company.
AJR Public Adjusters does not hold a license in the state of Florida, but we have many connections and may be able to help you locate someone who can assist you.
