Why Personal Attention Matters in Property Damage Claims

A recent client shared a reminder of why personal attention matters in this industry:

“Bruce is simply the best…His coordination with the mitigation company was crucial in preventing even more damage when my roof collapsed…I would highly recommend Bruce and AJR…. Don’t go it alone.”

Property damage is confusing and urgent. When someone’s roof collapses or water spreads through a home, they shouldn’t have to fight an insurance company at the same time. Having someone manage the claim, coordinate mitigation, and protect coverage can completely change the outcome.

At AJR Public Adjusters LLC– Representation for you NOT insurance company for real property claims —we believe every policyholder deserves direct guidance, not a call center. Bruce Horowitz handles each claim personally, start to finish, because your home is too important for guesswork.

Grateful for the trust our clients place in us. We’ll always be here when the unexpected happens.

What to Consider When Selecting a Public Adjuster

How to Choose the Right Public Adjuster: A Guide for Insureds After a Property Loss

At AJR Public Adjusters, we are honored when insureds turn to us immediately after experiencing a property loss. However, we understand that some may want to explore other options before making a decision. Choosing the right public adjuster is an important step in your recovery, and it deserves careful consideration.

To support you in that process, we’ve created a comparison checklist to help guide your search. This tool outlines key criteria to look for when evaluating public adjusting firms. It’s designed to ensure you partner with a company that aligns with your values, communicates clearly, and has the experience to advocate for you effectively.

One important note as you review online feedback: not all review platforms are created equal. The Better Business Bureau (BBB) only accepts reviews from verified clients of a business. Other sites may allow anyone to leave feedback — including non-clients or acquaintances — which can sometimes create a misleading picture.

As you read through reviews, pay close attention to the language used. Look for specific details that suggest the reviewer actually worked with the company. A strong review often includes references to communication, claim results, timelines, or how the adjuster supported them through the insurance process. Vague praise without context or substance can be a red flag.

Above all, trust your instincts. The firm you choose should not only be skilled and reputable but should also feel like a good fit for you. You deserve an advocate who listens, explains the process clearly, and works in your best interest from day one.

If you’d like a copy of our public adjuster comparison checklist, feel free to download it or contact us directly. We’re here to help you make an informed, confident decision. We can always be reached at 602-795-5227.

AJR Public Adjusters: Your Trusted Partner for Insurance Claims in 2025

Happy New Year from AJR Public Adjusters!

As we step into 2025, we want to take a moment to reintroduce ourselves and remind you of the trusted services we offer. AJR Public Adjusters has been dedicated to advocating for property owners facing insurance claims. Our mission is to ensure that you receive the fair compensation you deserve, whether it’s for damage to your home, business, or other property.

What We Do: We specialize in assisting homeowners and business owners with navigating the often complex and confusing process of filing insurance claims. We handle everything—from assessing damages, to negotiating with insurance companies, to securing settlements that truly reflect the extent of your loss. Our goal is to make sure you are not left facing financial hardship after an unexpected event.

Why Choose AJR Public Adjusters?

  • Expertise: Our team has over 35 years of experience in property insurance claims and knows exactly how to get the best results for our clients.
  • Advocacy: We work for you, not the insurance company. Your best interests are our top priority.
  • Transparency: From the initial claim to the final settlement, we keep you informed at every step.
  • No Upfront Fees: We work on a contingency basis, so you don’t pay unless we secure money for you.

Our Services Include:

  • Residential & Commercial Property Claims
  • Roof Damage Claims
  • Fire, Water, and Storm Damage
  • Business Interruption Claims
  • And much more…

We’re Here When You Need Us: When disaster strikes, the last thing you need is added stress. AJR Public Adjusters is here to lighten the load and ensure you get the compensation you’re entitled to, quickly and efficiently.

Let’s Make 2025 a Year of Peace of Mind: If you’ve recently experienced damage to your property or have an ongoing claim, don’t wait to get the help you need. Our team is ready to assist you in making 2025 a year of recovery and resolution.

Contact Us Today: Call us at 602-795-5227 or visit AJR Public Adjusters to schedule your free consultation. Together, we’ll navigate the claims process and get you back on track.

AJR Public Adjusters Achieves BBB Accreditation

AJR Public Adjusters LLC Earns BBB Accreditation

AJR Public Adjusters LLC is committed to ethical business practices 

AJR Public Adjusters, LLC announced its recent accreditation by the Better Business Bureau Serving the Pacific Southwest (BBB) this week. As a BBB Accredited Business, AJR Public Adjusters LLC is dedicated to promoting trust in the marketplace and upholding high standards for honest business behavior. 

Customers need to trust the companies they do business with, and BBB is committed to advancing that trust in the marketplace. BBB Accreditation is an honor, and not every business qualifies. The dedication AJR Public Adjusters LLC has displayed to earn this accreditation shows the high level of commitment they have for not only their customers but for the community in which they operate. 

“We are pleased to join a community of businesses committed to doing things the right way,” said Bruce Horowitz.  “We value building trust with our customers, and our BBB Accreditation is a public display of our commitment to excellence and maintaining high ethical standards.”

BBB Accredited Businesses adhere to BBB’s Standards for Trust, a comprehensive set of policies, procedures, and best practices that represent trustworthiness in the marketplace. The standards call for building trust, embodying integrity, advertising honestly, telling the truth, being transparent, honoring promises, being responsive, and safeguarding privacy. 

To learn more about AJR Public Adjusters, LLC, please visit their BBB Business Profile at or  or contact AJR at 602-795-5227. 

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Maximize Your Insurance Settlement with AJR

AJR Public Adjusters — Insurance Claim Representation

Your Trusted Partner for Insurance Claims

At AJR Public Adjusters, we specialize in professional representation for property and business owners navigating insurance claims. With over 35 years of experience and an A+ rating with the Better Business Bureau of the Pacific Southwest, our dedicated team negotiates directly with your insurance company to ensure you receive the maximum settlement for your losses, whether from fire, wind, water, theft, hail, or more.

What We Offer:

  • Comprehensive Policy Analysis: We review your insurance policy to ensure you’re taking full advantage of all available coverages.
  • Expert Negotiation: Our experienced negotiators advocate for your best interests, aiming to maximize your settlement.
  • Emergency Support: We understand that emergencies don’t wait. Our voicemail is monitored constantly—leave a message, and we’ll return your call promptly.

Let AJR take the stress out of your insurance claims process. Contact us today at 602-795-5227!

Maximize Your Insurance Claim Recovery with AJR Public Adjusters | BBB 5-Star Review

🌟 Transformation Tuesday: A Stunning Home Makeover! 🌟

We’re thrilled to share the incredible before-and-after shots of a recent project that AJR Public Adjusters had the pleasure of working on. Our team assisted the homeowner in maximizing their recovery from the insurance company after a fire destroyed a significant portion of their 5000+ sq. ft. home.

🎥 Video Testimonial: We are incredibly grateful for our clients’ heartfelt video testimonial, in which they share their positive experience with our services. Their satisfaction and kind words mean the world to us!

📝 BBB 5-Star Review: We’re proud to have received a glowing 5-star review from the Better Business Bureau. It’s an honor to be recognized for our dedication to excellence and customer satisfaction.

If you’re looking for a reliable, A+-rated Better Business Bureau, NAPIA, public adjusting firm to assist with recovery for an insurance loss to your property, don’t hesitate to reach out.

Let us help you turn your stress-induced property damage reality into a successful, maximized claim recovery. 💪🏡

We can be reached at AJR Public Adjusters, 602-795-5227

#InsuranceClaimRecovery #PublicAdjuster #PropertyDamage #CustomerSatisfaction #BBB5StarReview #HelpWithInsuranceClaim #InsuranceHelp #PhoenixArizona

Personalized Support from Licensed Public Adjusters | AJR Public Adjusters

A client we recently assisted here in Arizona reached out to us with a unique request—help for a friend in need in another state. We at AJR only hold a public adjuster license here in Arizona, but due to our 35+ year membership in NAPIA (National Association of Public Insurance Adjusters), we are able to connect you with public adjusters in other states.

Reflecting on her own experience with us, she couldn’t help but marvel at the seamless support, professionalism, and genuine care she received. She found solace in our team’s commitment to excellence and our unwavering dedication to her satisfaction. And so, when her friend faced a similar predicament in another state, she knew exactly where to turn.

But what struck us most wasn’t just the gratitude expressed for the assistance we provided. It was the genuine confusion as to why more people don’t automatically seek out companies like ours for help. And honestly, we couldn’t agree more.

At AJR Public Adjusters, we don’t just see clients – we see people, each with their unique story and set of challenges.

Understanding that life can throw curveballs when we least expect it, we know the value of a guiding hand from someone with over 35 years of expertise in the field. At AJR, we’re equipped not only with experience but also with the same license as an insurance adjuster, ready to level the playing field when the unexpected strikes.

Our journey in this industry has taught us that sometimes, what people need most is someone who understands the ins and outs, someone who can navigate the complexities with ease and assurance. And that’s exactly what we strive to offer – a steady, experienced hand to guide you through even the toughest of times.

So whether you’re facing a challenge here in Arizona or across the country, rest assured that we’re here for you. Our commitment to excellence knows no bounds, and we’ll go above and beyond to ensure you receive the support and care you deserve. You can view additional comments from previous clients here.

Because when life throws you a curveball, having someone in your corner who’s seen it all can make all the difference in the world. 💪 #ExperiencedSupport #LevelingThePlayingField #HereForYou”

So to our client who reached out on behalf of her friend, thank you for reaching out . And to everyone else out there, know that we’re here for you, no matter where you are or what you’re facing. Because at the end of the day, it’s not just about providing a service – it’s about forging connections and making a positive impact, one person at a time. 💙 #ClientCare #GoingTheDistance #MakingADifference”

View Conversation 👇(names omitted for privacy)

Key Steps when Seeking Help from a Public Adjuster for Property Insurance Loss

When your property is damaged from a covered insurance claim, seeking help from a public adjuster for a property insurance loss involves a few key steps:

  1. Research and Selection: Start by researching reputable public adjusters in your area. A great place to start is the Better Business Bureau. These reviews are from actual clients of the business, unlike GOOGLE/YELP, where anyone can leave a review. Look for those with experience handling cases similar to yours and with positive reviews or recommendations from past clients.
  2. Initial Consultation: Contact the public adjusters you’re interested in and schedule an initial consultation. During this conversation, they’ll assess your situation, review your insurance policy, and discuss the fee structure and the services they offer.
  3. Documentation: Gather all relevant documentation related to your insurance claim, including your policy details, photographs or videos of the damage, estimates for repairs or replacements, and any correspondence with your insurance company. At AJR Public Adjusters, we will request this information after receiving your initial phone call. We then review and assess if our involvement will assist with your recovery. If we feel our assistance can further your claim in a positive direction while making it worth your time/money, we will set up a meeting to finalize our engagement.
  4. Engagement: If you decide to proceed, you must sign a contract outlining the terms of the agreement, including the fee arrangement. Make sure you understand all aspects of the contract before signing.
  5. Claim Handling: Once engaged, the public adjuster will handle the entire claims process on your behalf. This includes preparing and submitting the claim, negotiating with the insurance company, and advocating for your best interests to ensure you receive fair compensation for your loss.
  6. Communication: Stay in regular communication with your public adjuster throughout the process. They should keep you updated on the progress of your claim and any developments that arise. At AJR, we pride ourselves on our constant communication with our clients. Always available to answer questions and provide current information regarding the claim. We have actually had clients in the past requesting less communication; after seeing the thorough job AJR provides, they didn’t want to know every small detail, just wanting to be involved in the large decisions and reap the benefits of our engagement with the final settlement.
  7. Resolution: The goal is to reach a favorable resolution to your claim.

Remember, it’s essential to choose a reputable and experienced public adjuster who will work diligently to maximize your insurance claim settlement while minimizing your stress and hassle during the process.

AJR Public Adjusters have the experience of representing clients for over 35 years. With your next claim, give us a call first to speak with us personally about your claim.

We look forwad to hearing from you.

602-795-5227 – AJR Public Adjuster Website

Another 5 STAR Better Business Bureau Review

AJR is honored to receive another 5 STAR Better Business Bureau Review. We feel fortunate when clients can locate us and put us to work as their advocate. 

As LG says,On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when AJR stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that, right!”

Better Business Bureau Review

To secure an 8,000% increase doesn’t happen every day, but we work our hardest to ensure we represent our clients with the utmost professionalism and tenacity.

With your next insurance claim call AJR first.  Let us review your situation and let you know how we might help.

 

AJR Public Adjusters — 602-795-5227 

info@betterclaimresults.comAJR LOGO

 

Another month listed as BEST Phoenix Public Adjuster on YELP

AJR takes our clients and responsibilities very seriously.  We know when your property has suffered an insurance claim, you want to know that you will be made whole. (put back to how your property looked prior to the loss).  Whether it be from fire, wind, hail, monsoon, AJR’s job is to handle your claim in the most professional manner while alleviating stress on your shoulders.  We know you have things to take care of, let us use our 30+ years experience to settle the claim in a timely manner.

It is nice to be recognized again by YELP as the #1 Public Adjuster in Phoenix.  To see more information about AJR and how our rankings are #1, look at our BBB A+ Reviews.

With your next insurance property loss give us a call FIRST.  Consultation is FREE.

AJR Public Adjusters — 602-795-5227 — www.betterclaimresults.com